Property Care awarded HQN accreditation
Midland Heart has been awarded the Housing Quality Networks (HQN) Accreditation for repairs and maintenance.
Our Direct Labour Organisation (DLO) Property Care which serves customers living in the Birmingham area is the first major Midlands based provider to be awarded best in class under the HQN Accreditation scheme.
The Accredit scheme is awarded to private and public sector companies which provide trade services and is designed to ensure that DLO’s obtain the recognition they deserve.
The process involved 5 days of on site inspections, focus meetings with staff and customers and assessing key areas of our systems and procedures. The accreditation has proved that we delivering value for money services to the highest quality within the sector.
Carl Larter, Midland Heart’s Director of Assets commented:
“Achieving the accreditation is a fantastic endorsement and celebration of the great work Property Care’s workforce and management has done over the last 18 months in providing an innovative and efficient repairs service to our customers”.
Pictured are HQN’s Lead Associate Kevin Bentley with Carl Larter, Midland Heart’s Director of Assets.