Auto Reply 10 Working Days
We aim to respond to your enquiry within 10 working days.
If you have contacted us before please wait at least 10 working days before contacting us regarding the same Homes Direct query.
Did you know that a lot of information is available at the Homes Direct website including a selection of frequently asked questions.
On this site, there is also a short video, which may be able to answer any questions you have about the Homes Direct process.
If you have forgotten your memorable date this can be reset from the log in screen by clicking “I have forgotten my memorable date”