Christmas opening times 2017

Our offices, including The Hub, will be closed for a few extra days over the Christmas and New Year period. We will be closed on the following days:

  • Monday 25 December
  • Tuesday 26 December
  • Monday 1 January

During this time you can still visit our website, email contact@midlandheart.org.uk and report non-urgent repairs here. These will be actioned when the office is open. 

In an emergency, you can contact our out of hours service on 0345 60 20 540. An emergency repair is anything which represents an immediate threat to the health and safety or security of our customers within a property. Examples can be found below:

  • Gas leak or the smell of gas (you can also immediately call 0800 111 999)
  • Uncontainable water leak
  • No power or exposed electrical wires
  • External doors which will not lock
  • If you can see or smell smoke, immediately telephone 999 or 112 before telephoning us 

Please be aware that when the offices reopen, the phone lines are likely to be busy so consider contacting us via the website, email or social media.

12th December 2017 | Customer News | News