Innovative Services

In addition to providing accommodation for homeless and formerly homeless people we also offer a number of non-accommodation based support services.

Homeless 2 BrochureRough Sleeper Outreach Team

Our Rough Sleeper Outreach Team provides a street based outreach service across Birmingham in order to support individuals who are sleeping rough in accessing accommodation.

The Rough Sleeper Team can support with:

  • accessing accommodation
  • accessing benefits
  • obtaining ID
  • accessing health services

We always encourage anyone to come forward if they are concerned about a rough sleeper by contacting the team directly on 0345 602 05 33 or via Street Link website:

Floating support

Our dedicated Floating Support team provides vital housing related support for people receiving treatment for drug and alcohol dependency in order to achieve independent, settled accommodation in the community.

Accommodation link worker

Birmingham support service for offenders sourcing appropriate accommodation on leaving prison

Housing FirstHomeless Services Resize

Our Housing First services in Birmingham, Solihull, Coventry and Stratford upon Avon support people sleeping on the street and help them directly into permanent accommodation, with comprehensive support tailored to meet their individual needs.

Learn more about Housing First and our largest pilot project here.



“Of the 21 customers referred to us at the beginning of the project 100% have sustained their tenancies a year later. We have had a really good level of engagement from all customers with a significant reduction in undesirable and anti social behaviour. These individuals have been able to take control of their lives and get back on their feet”

- Raj Shroff, Deputy Director of Care and Support.