Inspiring Partnerships

Throughout all of our services we work closely with statutory, private and voluntary sector partners to ensure customers are given the support they need to move on from the cycle of homelessness.

HOST car smallThe Homeless Street Triage (HOST) car

The HOST car, introduced on a trial basis in August 2015, responds to the growing number of calls reporting homelessness, begging and anti-social drinking in Birmingham city centre.

Working in partnership with our partners Birmingham City Council and West Midlands Police, we are able to provide a triage service to engage rough sleepers and direct them to benefits support, housing, alcohol and substance misuse services or mental health support.


Payment by outcomes

Midland Heart has also been responsible for successfully delivering one of England’s largest payment by outcomes contracts for vulnerable people in partnership with Birmingham City Council.

Our Birmingham based supporting people services have consistently achieved high outcomes and lead the way in this innovative form of contract delivery.