Voluntary Right to Buy (VRTB)
The gateway for registering your interest in the Midlands VRTB Pilot is now closed. The Government will have already let anybody who has been succseful know. If you have not heard or recieved a Unique Reference Number then you can not apply. More information can be found on the Government’s Right to Buy website.
Once you have received your URN from the government you have four weeks to make an online application to us. We cannot accept any application without a unique reference number any application submitted without one will not be processed. Once you have submitted your application, it will take around six weeks for you to hear from us. Please be patient as chasing us may add further dealys in processing the many applications we have received.
We will update these pages as we find out more on the VRTB pilot, so we can support all eligible customers through the application process. Below you will find some answers to questions you may have, along with some information on the potential discount you could recieve.
You should also continue to check the Government's right to buy website for updates and further information on the VRTB pilot and ballot process.
Any customer with rent arrears at the time of application will not be eligible. Please call 0345 60 20 540 and select Option 1 to speak to our Rent Payment Team and clear any outstanding amounts you have with us, including housing benefit related arrears.
So you can make sure your application is processed as quickly as possible, you can start to gather information to submit with your application, such as proof of tenancies held with any housing association or local authority tenancy and consider how you intend to fund the purchase of the property.
Find out more
Please note that the Government manage the ballot, Midland Heart has no control over which customers are successful in obtaining a URN.
If you have any further questions or require any additional information you can contact the dedicated Right to Buy Agents on 0300 123 0913. This is a free, impartial service funded by the Government.