Social Media Policy
Our social media channels are managed between 8am and 5pm Monday to Friday. During these times you can expect a response to your query, where appropriate, within 24 hours.
Since these are public arenas, there are some instances in which we will remove posts. Please see our guidance below:
Don’t name anyone, this includes staff, customers and other members of the public.
Don’t give away personal information for yourself or anyone else. This includes addresses, email addresses, and phone numbers. If we need you to send your private details we will request you send this information by private message.
Don’t swear or use threatening or abusive language.
If you do not comply with any of the above we will be forced to delete your messages.