Ellie's Story

As part of Apprenticeship Week, we have been speaking to some of our apprentices and former apprentices to show what it is like to go through an apprenticeship at Midland Heart.

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Ellie Moran-Nabi spoke to us about her apprenticeship in HR and how it has built her professionally and personally.

Hi Ellie, how long have you been with us at Midland Heart and how are you finding it?

“I started in November 2016. It’s been really good. Not only has it been building myself, cognitively, mentally and physically to be a professional person, but I don’t feel like just the apprentice, I feel like a valued member of the team."

How did you find out about the role?

“I found out when I was applying for a business admin role. I was reading the job description and realised that role wasn’t for me, but I noticed a little advertisement at the bottom of the page which led me to this."

“I had done business at GCSE and A Level and loved it. I went to university to study caring for people with special needs, and I thought that this role could mix them. With my degree I wanted to make a difference to people’s lives directly, but in this role I make the same difference just in the background.”

Has the role made a difference to you?

“It has made a difference to me, as I have anxiety. I wasn’t confident, when I first started I wouldn’t talk to anyone and I was really quiet, I didn’t even answer the phone. As I got to know the team, nobody holds it against you, they accept me for who I am. This has built me as a person, and I am treated as a genuine person, not just the apprentice at the bottom, my ideas and opinions are taken into account.”

Are you doing any qualifications in your role?

“I am completing a NVQ Level 2 Diploma in Business Admin. Although I am doing business admin, I am learning about and understanding the business as a whole. As part of the course I am shadowing people to get the knowledge and learn what they do.”

Now you are in, where do you see this role going?

“I want to continue by looking at Shared Services, then become a Business Partner and eventually become Head of Department. I am confident I can do it; you can do anything you set your mind to with a bit of help. The team are so supportive, whatever you want do to do you can, and they will help you.”

What advice would you give to someone who was looking at doing an apprenticeship?

“Make sure you enjoy what you are doing. If you can’t see yourself doing it on a daily basis and find it a chore you shouldn’t be doing it. You need to find something where you can be yourself and be passionate about what you do. Just enjoy what you do and the people you do it with.”