How we recruit

We’re really pleased you’re thinking of joining our team. We know that it takes a lot of time, hard work and effort to find the right job to build your career.

We want our application and assessment process to give you a feel of what it’s like to work here and we’ll do everything we can to make sure that it runs smoothly and gives you a positive experience.

We regularly receive a large number of applications for each of our roles, so it’s important yours stands out from the rest. We’ll only base our decision on the information you provide us with, so make the most of this opportunity to move onto the next stage of our selection process.

The following handy hints and tips will help you get the most out of our application process. Have a read through before you submit your application.

  • First things first

    Applications for jobs, whether that’s through an application form, CV and Cover Letter, or portfolio of evidence, are nothing more than a structured way to gather information about people against requirements for a role.

    The aim is to provide the most convincing evidence of how you meet our requirements.

    When we receive your application we don’t know you, so be sure to show us who you are, what you can do and why you would be fantastic addition to our team.

  • Before you start

    Before anything else, make sure you give your application the time it’s going to need. Being able to work through the application, leaving enough time for you or someone else to check it, is going to be crucial.

    Get the diary and pop in some time to prepare, draft, check and submit – all in time for the deadline.

  • Application process

    Read the advert. This will give you the instructions needed on how to apply for the role. This may include asking you to provide specific information in support of your application; without this you can’t expect to be shortlisted.

    So, read the advert, note down what we’re asking you to do and then begin drafting your application.

  • Role requirements

    If you are going to provide evidence of how you meet the requirements of the role, make sure you are clear about what they are.

    Requirements come in various formats: values, behaviours, knowledge, skills and qualifications. At Midland Heart, the criteria detailed within the role profile is what we believe you need to do the job well.

    If you are unsure, get in touch and we’ll happily talk to you about it

  • Preparation

    There are some things that we’ll almost always ask you to provide, such as career history, education, and qualifications. Write these as a timeline, making sure you account for any gaps.

    We’ll also ask you to provide information on your career achievements, key skills and how you reflect our values and behaviours. We suggest that you prepare a list of examples to provide in your application, but before doing so let’s be clear on what we’re asking:

    • Achievements – these are your successes showing the effort you put in and the impact of your outcome.
    • Skills - are activities that you can perform. Take each skill that is asked for and make a list of the ways in which you fulfil these responsibilities in your current and previous roles.
    • Values - are about the underpinning drivers for our behaviour. These are ‘why’ we do things. Take the values and list as many instances of when you have done things that would show others that you operate consistently with these.
    • Behaviours - looking at the approaches you use when you work. They are less about ‘what’ and more about ‘how’. Take each area and make a list of specific times and instances you have shown the positive behaviours required.

    The more examples you prepare the easier it will be to draft your response. Identify examples that are as closely aligned to the level and role requirements as possible. If you have to, use non-work examples, but make sure the level and behaviours required are similar to those required by the role.

    If you find it difficult to think of examples, or think there is something you can’t demonstrate, ask a friend or colleague who knows you well. Often they will quickly bring things you had forgotten or don’t see in yourself.

  • Show us what you’ve got

    Now you have got lots of examples you need to draft your response, carefully choosing your very best evidence that demonstrates you have what we’re looking for.

    Remember – we want to see your achievements and skills, not a list of what you do. You need to show us the breadth of your experience and we want to see how you meet our values and behaviours.

    Don’t provide anything you don’t need to; be succinct. Make sure you’ve met any word count limits and check your application, refine it if necessary before you submit it.

    Your application will be acknowledged. If you want to check up on progress or have any queries, drop us a line at


  • Meet Elsie

    "We are helping customers by providing good quality new build homes. It is great when we do handovers and we see customers move in."

    Meet Elsie
  • Meet Gary

    "For me, a manager has to adapt their management style to the people we manage. You need to know what makes people tick."

    Meet Gary
  • Meet Shuborne

    "I always say if you never try you will never know. Push yourself, always keep learning and you can never know too much."

    Meet Shuborne