Ranger Team ride to victory

Midland Heart 12 Days Of Christmas 10

Our Ranger Team followed up their hugely successful first year of operation by sweeping to victory at our staff awards.

The team, which provides a bulk waste collection service and fire safety checks at our properties across the Midlands region cleaned up the Team of the Year trophy at the recent ceremony.

“Winning Team of the Year is recognition for the hard work the team has done over the past 18 months; an acknowledgement of the commitment they’ve given,” said Ashley Bullock, Team Supervisor.

“It’s fantastic; I think we know we do a good job as we get a lot of praise from a lot of people in the organisation. But to be actually nominated by other departments shows all the hard work and effort doesn’t go unrecognised. I’m so proud of the people that work with me. It’s a massive joint team effort.”

Launched in April 2017, the team collected a hefty 400 tonnes of waste in its first year of operation, including 174 fridges, 178 mattresses and 63 vehicle tyres. In addition, the team carried out 13,700 fire safety checks of communal areas, visiting 1,140 properties every month.

“It’s not a glamorous job but it’s definitely interesting, added Ashley. ”No two days are ever the same and rangers get a lot of satisfaction from seeing an area cleaned up for the benefit of tenants and the community as a whole.”

Rangers also take part in “community clean ups” in conjunction with housing officers and local councils, undertake checks for hazards such as pot holes on car parks and raised paving slabs, carryout minor odd jobs and oversee external contracts for environmental services such as communal cleaning.

“The community clear-ups involve tenants, place officers, rangers and the local authority and are among our best achievements. We have various ‘hot-spots’ where there are issues with persistent fly-tipping but thanks to community clear-ups, a positive relationship has been fostered to the benefit of the neighbourhood. We now do a weekly drive-by to check all is well.”

Tracey Rowe, Operations Manager for the Place, said: “This service and team only started in April 2017 and I’m so proud of them and pleased with how successful it is.  Led by Ashley the team has worked hard to set up the service, learn new skills, help reduce duplication and waste in dealing with various processes for estate management and provide prompt and flexible services.

“The team’s work ethic, commitment and enthusiasm for delivering good quality services supports our objective in making our places where people want to live now and in the future.”

3rd January 2019 | 2018 | 12 Days of Christmas