Have you checked your heating?

Many people run into problems with their central heating and boilers when they have not been used over the summer. There are a few things you can do to make sure that your heating works when you need it the most.

In the months when you don’t use your heating you can:

  • Turn it on for five or ten minutes every so often to keep the system running
  • Keep any thermostatic radiator valves open even when the heating is switched off to prevent them sticking.

If your heating doesn’t work when you turn it on you should:

  • Make sure you have credit on your gas meter if you use a pre-payment meter and that the meter states "ON" on the display
  • If you have had to top up credit on your meter make sure that the boiler has been reset if needed
  • Check the programmer or timer is switched to "ON"
  • Check that the room thermostat on the wall is turned up and any batteries in it work
  • Make sure thermostatic and manual radiator valves are turned on full
  • Check the timer is set correctly
  • Check that any other gas appliances are working. If not then it may be a supply fault that you need to report to your gas supplier. 

If you have tried the tips above and your heating is still not working, contact us to report your repair.

8th October 2018 | 2018 | Customer News