Easter opening times 2019

Our offices, including The Hub, will be closed for a couple of days over Easter. We will be closed on:

  • Friday 19 April
  • Monday 22 April

Don't forget, we will also be closed on Monday 6 May for the May day bank holiday.

During this time you can still visit our website, email contact@midlandheart.org.uk and report non-urgent repairs here. We will get back to you as soon as we can when the offices are open. Easter 2 Reiszed For Web

In an emergency, you can contact our out of hours service on 0345 60 20 540. An emergency repair is anything which is an immediate risk to the health and safety or security of our customers within a property. Examples of an emergency are below:

  • Gas leak or the smell of gas (you can also immediately call 0800 111 999)
  • Uncontainable water leak
  • No power or exposed electrical wires
  • External doors which will not lock

If you can see or smell smoke, immediately telephone 999 or 112 before telephoning us. 

When the offices reopen, the phone lines are likely to be busy so consider using our contact forms, emailing us or messaging on social media and we will get back to you as quickly as we can.

9th April 2019 | 2019 | Customer News