Stay safe while you self-isolate

We want to help protect you against potential Coronavirus scams, to keep you and others around you safe.

Always try to use existing and trusted community groups and services or think about whether a family member, friend or neighbour who you know and trust could help you.

Scams can take place online, over the phone and even face-to-face. Here are five things to think about if you’re offered, or need, support during this time:

  1. Trust your instincts
    If it sounds too good to be true, it probably is. Don't be rushed into making a decision.
  2. If you're not sure, don't answer the door
    People working for genuine organisations won't try to push or panic you, especially during this time. Ask them to leave details so you can talk to someone you trust about it.
  3. Ask for proof
    If someone tells you they’re working for a charity or care services you should ask them for proof of ID.
  4. No money upfront
    Be suspicious if anyone asks for money to pay for goods or services upfront and speak to your bank if you think you’ve already been scammed.
  5. Testing kits and vaccinations
    Coronavirus testing kits are only offered by the NHS, you can’t get these elsewhere. People might offer to sell you a cure or vaccination for this virus but they're not currently available.

To report a crime or potential crime to the Police you can phone the non-emergency number 101. If someone is in immediate danger call 999.

You can also report a scam to Action Fraud over the phone on 0300 123 2040 or online at Remember you can always speak to one of our team, we'll be happy to answer any questions or concerns you might have.

3rd April 2020 | 2020