Customer news

Latest News

  • Easter opening hours 2021

    Our Customer Hub will close for Easter at 6PM on Thursday 1st April 2021. The Hub will reopen at 8AM on Tuesday 6th April 2021.

    Added on 31st March 2021 |

  • Making our app safer

    We want to make sure that we are doing everything that we can to protect you against online Fraud. Which is why we’ll be launched 3-D Secure on our customer app on 12th April 2021.

    Added on 26th March 2021 |

  • Are you an EU, EEA or Swiss citizen?

    EEA nationals and their family members, who were living in the UK on 31 December 2020 will have rights under EU law. To keep those rights you must apply to the EU Settlement Scheme by 30th June 2021.

    Added on 25th March 2021 |

  • Meet our team - Eva Mateffy

    Have you ever wanted to find out a bit more about our team and the different roles we have? Eva tells us what it's like to work as one of our Independent Living Officer's.

    Added on 17th March 2021 |

  • Take our Digital Improvement Survey

    As part of our Digital Transformation Programme we’re now working to improve our digital services even further. We’ve created this short survey to find out a bit more about how you use our website and app.

    Added on 11th March 2021 |

  • Short Story Competition - The Winners

    In November 2020, residents in our Retirement Living schemes to pick up their pens and get involved in a writing competition on the subject of ‘home’. Click here to read more

    Added on 3rd February 2021 |

  • We’re working to keep you safe

    We’ve changed the way we work to make sure that we’re keeping you, your family and our staff safe. We’re monitoring the Covid-19 situation daily and following up-to-date advice from Public Health England to limit the spread of Coronavirus.

    Added on 29th January 2021 |

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