Customer news

Latest News

  • Holistic approach avoids customer losing home

    We worked with council, social services and NHS mental health services to avoid one of our vulnerable customers losing her home due to rent arrears because she was too ill to claim benefits or engage with agencies.

    Added on 23rd June 2020 |

  • Dear St Crispin

    A pen pal project between our customers at a Northamptonshire retirement village and their neighbouring primary school has taken on special significance over the past few months.

    Added on 16th June 2020 |

  • Lockdown didn't mean lock out for our customers

    Lockdown and the ongoing restrictions have not stopped our customers in need of housing being able to view potential new homes and sign their tenancy agreements thanks to our lettings teams finding different ways of working.

    Added on 4th June 2020 |

  • Retirement living customers mark VE Day

    There was bunting on balconies, celebratory cupcakes, and socially-distanced sing-a-longs across our retirement living schemes to mark the 75th anniversary of Victory in Europe Day on May 8.

    Added on 15th May 2020 |

  • Stay safe while you self-isolate

    During this uncertain time, scammers may try to take advantage or you or your family members. Follow our top tips and stay safe while you self-isolate.

    Added on 3rd April 2020 |

  • Closing our offices

    We've taken the difficult decision to close our offices today and ask colleagues who can to work from home, to limit any potential spread of Coronavirus.

    Added on 22nd March 2020 |

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