Customer news

Latest News

  • House Exchange: A new way to swap your home

    We've teamed up with House Exchange to make it easier for you to swap your home. House Exchange lets you search, find matches and contact other council or housing association residents who want to swap their homes.

    Added on 18th May 2021 |

  • Retirement Living

    Letters from local school children in Wolverhampton have been gratefully received by residents in one of our retirement living schemes.

    Added on 7th April 2021 |

  • Digital Improvement Survey - Your feedback

    Thank you to everyone who took the time to complete our Digital Improvement Survey. We want to make sure that our digital services work for you. So, we’ll be using your views to improve our app and website.

    Added on 1st April 2021 |

  • Homes Direct has closed

    The Homes Direct lettings service closed on 1st April 2021. You’ll need to be registered with your local authority and/or housing providers to bid on their homes.

    Added on 1st April 2021 |

  • Easter opening hours 2021

    Our Customer Hub will close for Easter at 6PM on Thursday 1st April 2021. The Hub will reopen at 8AM on Tuesday 6th April 2021.

    Added on 31st March 2021 |

  • Making our app safer

    We want to make sure that we are doing everything that we can to protect you against online Fraud. Which is why we’ll be launched 3-D Secure on our customer app on 12th April 2021.

    Added on 26th March 2021 |

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