Midland Heart in partnership with West Midland Police Operation Engage on August 12th

Midland Heart is working in partnership with West Midland’s police officers in Birmingham on Wednesday, August 12 and a number of specialist agencies, in response to the growing number of people found to be sleeping on the streets and/ or engaging in other anti social street activity such as drinking and begging.

 “Operation Engage” will signpost individuals who are identified as part of the process, for appropriate support and help.  Often with complex needs, customers typically need help of specialist partners, such as those offered by housing, care and support provider Midland Heart, and a network of other agencies.West Midlands Police1

A similar exercise on   July 16 2015 resulted in over 50 people being encountered and signposted into the right services, with 4 individuals being found accommodation and only 2 individuals being arrested.  

Recognising that custody is often  a  last resort and  not always the most appropriate place for the majority of people involved in  anti-social street activities,  the  aim of the  partnership  is  to take positive action for those involved  and who may have issues around access to  benefits, housing, alcohol and substance addictions or mental health.

 Members of the public are also being encouraged to notify partners of those seen rough sleeping via the StreetLink  App to alert local authorities in England about people sleeping rough in their area. This service offers the public a means to act when they see someone sleeping rough, and is the first step someone can take to ensure rough sleepers are connected to the local services and support available to them. The service is funded by Government as part of its commitment to end rough sleeping.

Reports can be made online by visiting http://www.streetlink.org.uk/ or by calling 0300 500 0914. Online reports can also be made using smartphones using the Streetlink App.

You can follow Operation Engage on twitter from August 12  using:  #OpEngage

For further information contact:

PC 2219 Lee Howard or PC 2425 Pete Ash,

The Birmingham Proactive Team

Birmingham City Centre Neighbourhood

Birmingham West & Central Local Policing Unit (BW&C)

Digbeth Police Station,


B4 6NW


Tel - 101 or 0345 113 5000

Ext 8446344,


11th August 2015 | News, schemes and services | News