What we do

We provide housing, care and opportunity


We work in some of the most disadvantaged neighbourhoods to build new homes and strong communities, along with neighbourhood services for 70,000 customers, across 55 local authority areas.


Each year we help 12,000 customers through tailored support that aims to help an individual to live an independent and happy life - providing flagship supported housing schemes and services for older people and those experiencing or at risk of homelessness.

We work with partners to explore innovative housing and support solutions such as our Housing First pilot project.


We work locally and invest in our communities through inspiring partnerships and engagement initiatives which help a person and their family, neighbours and community to flourish.

Our Mission - A leading housing organisation, delivering homes and services across the Midlands that enable people to live independently

Our Vision - We will continue to remain true to our charitable aims.

We will deliver a range of housing options to our customers balancing great customer service, excellence and value for money.

We will continue to deliver the new homes which this country so desperately needs, providing homes for social and affordablerent and where appropriate, support customers to move into home ownership

Our support services will be anchored in our accommodation, with a focus on Retirement and Supported Living services

Finally, we want others to approach Midland Heart as the first port of call should they want to work more closely with a housing and care provider.

Our values

  • We are people focused
  • We are professional
  • We are inclusive