Our news

Welcome to the news page with details of the latest happenings across the region.

For media questions or comments please contact communicationsmailbox@midlandheart.org.uk or call 0121 666 5253 during office hours.

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  • Schemes get a ‘Mitie’ makeover

    Two supported housing schemes in the heart of the Midlands have received a ‘Mitie’ makeover as part of the company’s contractual commitment to provide volunteers to support local community projects.

    Added on 24th April 2017 |

  • Doors open for dogs at Zambesi

    A supported housing scheme in the heart of Birmingham has opened its doors to welcome dogs for the first time to enable homeless individuals who are sleeping rough to stay with their pets.

    Added on 15th March 2017 |

  • Midland Heart receives Housing Innovation award

    Midland Heart has won the ‘Most Innovative Housing IT System’ category at this year’s Housing Innovation awards for its proactive solution to address the impact of Universal Credit by introducing a new phone dialler system.

    Added on 10th February 2017 |

  • Getting crafty for Christmas

    Customers at a state-of-the-art Extra Care housing scheme in Dudley have been getting ready for Christmas by making decorations and yummy Christmas treats.

    Added on 22nd December 2016 |

  • An opportunity to join forces and provide sought after homes in the Midlands

    Devolution provides an opportunity for a step change in the provision of housing, but housing associations across the West Midlands must join forces and speak with one voice if it is to support the West Midlands Combined Authority (WMCA) to deliver thousands of new homes and help drive economic growth as Midland Heart’s chief executive, Ruth Cooke, explains:

    Added on 26th September 2016 |

  • Bath Row Office Closure

    As part as our on-going commitment to improve our services to you – we are undertaking essential maintenance work to improve our customer reception.

    Added on 30th August 2016 |

  • Summer Safety with Midland Heart

    Many of us look forward to the summer time, as it represents sunny holidays and BBQs with loved ones. With that in mind, Midland Heart's Health & Safety team have gathered some top info from the Institution of Occupational Safety and Health & West Midlands Fire Service to ensure you make the most of this season in the safest possible manner.

    Added on 24th August 2016 |

  • Big Difference Scheme

    At Midland Heart we want to ensure our customers have access to opportunities to reduce the running costs of their household.

    Added on 8th August 2016 |

  • National Scams Awareness Month

    To mark National Scams Awareness Month, Midland Heart have teamed up with Coventry Citizens Advice to provide you with some key information & resources to get help if you need it.

    Added on 15th July 2016 |

  • In Touch magazine Summer 2016

    Check out the summer 2016 In Touch magazine. This issue includes fire prevention and pest control, plus gardening tips and your questions answered.

    Added on 21st June 2016 |

  • Facing the issue of Anti Social Behaviour

    A project that provides an innovative approach to resolving low level crime and anti-social behaviour has been extended thanks to additional funding from the Police and Crime Commissioner (PCC).

    Added on 7th June 2016 |

  • A Generation of Pride - Birmingham Pride 2016

    Birmingham city centre was awash with colour over the bank holiday weekend as thousands took part in Birmingham Pride 2016 - the UK’s largest lesbian, gay, bisexual and transgender (LGBT) celebration event.

    Added on 31st May 2016 |

  • Benefit Cap Update

    If you are affected by the overall Benefit Cap, you will receive a letter from the Department for Work and Pensions (DWP) between 24 May and 10 June. This letter contains information on how your income will be affected by the forthcoming Benefit Cap, as well as information on the advice and support councils and job centres will provide.

    Added on 25th May 2016 |

  • heartbeat lite spring 2016

    This week heartbeat lite summer 2015 was distributed in the monthly rent statements. If you have left your copy at home, or want to access it on the go, a digital version can be found here.

    Added on 17th May 2016 |

  • Automated approach transforming Income

    Midland Heart have teamed up with rostrvm for Housing to come up with a proactive solution to address the impact of Universal Credit, improve rent collection rates and reduce arrears by engaging with customers as early as possible when issues arise.

    Added on 26th April 2016 |

  • Celebrating our customers

    Last month we held our annual customer awards, an event giving recognition and praise to customers who best demonstrate Midland Heart’s core values.

    Added on 7th April 2016 |

  • An evening with West Midlands Police

    On Saturday 27 February, Amanda Nicklin, our Homeless Services Centre Manager gave up her evening to go out on patrol in Birmingham City Centre with West Midlands Police.

    Added on 4th March 2016 |

  • Talking about mental health

    We support Time to Change, the national campaign which aims to get as many people as possible across England talking about mental health.

    Added on 22nd February 2016 |

  • Flying the flag for LGBT History Month

    LGBT History Month takes place every year during February, aiming to increase the visibility of lesbian, gay, bisexual and transgender (“LGBT”) people, their history, lives and their experiences, as well as highlighting the issues the LGBT community faces.

    Added on 17th February 2016 |

  • Local Housing Allowance and it’s impact on vital services

    The recent announcement to extend the Local Housing Allowance to include supported housing could hit services for older people, those with mental health issues, learning disabilities and homeless individuals trying to get back on their feet the hardest.

    Added on 25th January 2016 |

  • Homeless surgery spreads some festive cheer

    Just before Christmas we gave homeless customers across Birmingham the chance to enjoy the festive season by hosting a Christmas homeless surgery.The event which took place at our Homeless Service Centre in Digbeth on 22 December, provided an opportunity for homeless people to get a hot meal, health checks and receive festive gifts and food parcels.Homeless customers who attended the event got…

    Added on 25th January 2016 |

  • Midland Heart shortlisted for innovation award

    Midland Heart has been named as a finalist in this year’s Housing Innovation awards. Our in-house maintenance team Property Care, which serves customers living in the Birmingham area has been shortlisted in the most innovative in-house repairs contractor category.

    Added on 7th January 2016 |

  • Supporting the homeless

    Trade union GMB has joined forces with our repairs service Property Care to help support a local homeless charity this Christmas called The Albert Street Project.

    Added on 22nd December 2015 |

  • A taste of freedom

    Midland Heart has added to its work with adults with Learning Disabilities in Hereford following the opening of a new purpose-built service in the city.

    Added on 15th December 2015 |

  • 2015 has been a year of change and new challenges for Mitch Gore

    Mitch, 21, started working at the Houghton Project and just two weeks later left home for the first time, moving into a smart new flat at Red Coat Close, Hereford. Future Voice talked to him and his mother Lisa to find out how Mitch’s life has improved in the past few months.

    Added on 10th December 2015 |

  • Whitgreave Court Open Day

    Are you interested in finding out how a retirement scheme could benefit you or your loved ones? Whitgreave Court is a retirement service that promotes independent living, based in Featherstone, Wolverhampton.

    Added on 8th December 2015 |

  • Birmingham Dementia Action Alliance

    Midland Heart are members of the Birmingham Dementia Action Alliance (DAA). We have an action plan to become a more dementia-friendly organisation and have helped develop a collective action plan with other alliance members to bring about a society wide response to dementia across the city of Birmingham.

    Added on 3rd December 2015 |

  • Tackling neighbourhood disputes head on in Birmingham

    A partnership project to tackle antisocial behaviour launched in Birmingham earlier this year is already showing success.  The project encourages neighbours to work together to resolve their conflicts early on by brining them face to face to talk through their issues in a calm environment.

    Added on 18th November 2015 |

  • Benefit Check-Up Week

    Every year thousands of people fail to claim benefits they are entitled to.  Would you like to know if there are benefits you should be claiming?

    Added on 12th October 2015 |

  • The impact of homelessness on wellbeing

    New values launched this week by HACT and Simetrica demonstrate the human cost of homelessness, placing monetary values on the massive uplift in wellbeing and happiness created when moving  people from street homelessness into secure housing.

    Added on 8th October 2015 |

  • heartbeat lite summer 2015

    This week heartbeat lite summer 2015 was distributed in the monthly rent statements. If you have left your copy at home, or want to access it on the go, a digital version can be found here.

    Added on 5th October 2015 |

  • Fire Safety Comes First

    21-27 September was Fire Safety Week at Midland Heart, when we launched a joint campaign with West Midlands Fire Service. Over the next 12 months West Midland Fire Service will visit Midland Heart schemes in the West Midlands area, conduct a fire safety check and meet with customers to discuss fire safety and awareness.

    Added on 2nd October 2015 |

  • Lime Gardens Fun Day

    In what is fast becoming an annual tradition, Older People’s Services marked the end of summer in style with a Fun Day for customers.

    Added on 28th September 2015 |

  • Bloomin' Good Show

    The Partnership between St Eugene’s court and Spring to Life has blossomed with three customers regularly helping out at the Spring to Life allotment each week.

    Added on 23rd September 2015 |

  • FSLSS Contract

    On the 24th September 2015 two new contracts will be starting for the repair, testing and upgrade of Fire, Security & Life Safety Systems.  These contracts cover the following systems in over 2,200 Midland Heart properties: Emergency Lighting, Fire Alarms, Warden Call, Access Control, Automated Doors, CCTV, Door Entry, Dry Risers, Electric Gates, Fire Equipment, GSM Dual Communicators,…

    Added on 14th September 2015 |

  • Firsbrook House’s 1st Birthday

    Firsbrook House celebrated its first birthday this month.To commemorate the day they held a summer fete for customers and staff from across Wolverhampton.

    Added on 11th September 2015 |

  • Frost and Snow celebrated its 3rd Birthday

    Frost and Snow celebrated its 3rd birthday with an afternoon tea taster event. The coffee shop and bakery based just on the outskirts of Birmingham city centre showcased samples of their savoury products and sweet treats for local businesses.As a social enterprise, supported by Midland Heart, Frost and Snow provides 12 week training programmes for those who have previously been homeless, aiding…

    Added on 14th August 2015 |

  • JLR volunteers take the bait

    A group of volunteers from Jaguar Landrover (JLR) have hooked up with customers from Midland Heart for a day of fishing and fun to help them take their first step towards social engagement and building confidence.

    Added on 6th August 2015 |

  • Top RoSPA award for Midland Heart

    Midland Heart, one of the region’s leading housing associations, has won a top RoSPA award for its commitment to continuous improvement in accident and ill health prevention at work.

    Added on 3rd August 2015 |

  • Midland Heart strike IIP gold

    One of the Midlands’ leading housing associations has struck gold for a second time after being re-awarded an Investors in People (IIP) Gold Award.

    Added on 20th July 2015 |

  • Housing & care at the heart of Birmingham Pride 2015

    Staff from one of the regions largest housing and care organisations donned their tutus, afros and pink wigs over the bank holiday weekend to take part in Birmingham Pride 2015 - the UK’s largest free lesbian, gay, bisexual and transgender celebration event.

    Added on 25th May 2015 |

  • The Incredibles II

    Almost 200 guests attended a one-of-a-kind performance staged at Birmingham’s Repertory Theatre (The REP) starring customers from midlands based housing and care organisation Midland Heart.Inspired by the Rep’s current performance of “Little Voice” thirteen customers from a diverse range of backgrounds, including with mental illness or disabilities, have worked with a Director from The REP to…

    Added on 22nd May 2015 |

  • Walking the Wall for Dementia

    As part of Midland Heart’s on-going commitment to support both carers and individuals living with dementia, a couple of intrepid colleagues will be walking the Great Wall of China, fundraising for the Alzheimer’s Society.

    Added on 21st May 2015 |

  • YIPPEE Coventry

    Midland Heart are working with the DWP and other partners in Coventry to help young parents progressing into employment and education.

    Added on 15th May 2015 |

  • CEO Sleep-out - fundraising for homelessness

    Ruth Cooke, CEO of Birmingham based, housing, care & support business Midland Heart joined a number of fellow Birmingham business leaders  on a night out at Villa Park,  home of Aston Villa FC , on May 14 -  with a difference.

    Added on 15th May 2015 |

  • A new career, a new life

    Just over two years ago Matthew Jones moved into South Road Homeless scheme feeling anxious and not knowing what the future held. Today he’s working as a re-ablement worker at Cedarwood re-ablement scheme, enjoying his full-time and very rewarding role.

    Added on 5th May 2015 |

  • ‘One Big Team’ shortlisted for National Housing Award

    Midland Heart's innovative ‘One Big Team' project recently received formal recognition at a UK housing sector awards ceremony in London.  The team, lead by Gary Hardy, Head of Income, submitted a strong entry in the ‘Managing Your Income' category at the 2015 UK Housing Awards which celebrate and recognise innovation and excellence in social housing.

    Added on 30th April 2015 |

  • A new life at St. Eugene's

    After years of sleeping on the streets Alan King spent the winter months in the warm and comfortable surrounding at St Eugene’s Court.

    Added on 29th April 2015 |

  • Home to roost

    Three new arrivals to the Richmond Road service are encouraging customers into the garden.

    Added on 28th April 2015 |

  • Homeless customers get stuck into free books

    Our Bradford Street Homeless Service has been busy giving away free books we received as part of World Book Night. Getting their noises into a good read are Centre Manager, Amanda Nicklin together with customers, Ladrick and Corrine.

    Added on 22nd April 2015 |

  • Comic Relief helps project get ‘Onside’

    Two organisations working within the black country region to support young adults who face additional barriers to employment have been awarded a grant of over £85,000 from Comic Relief to get a new project off the ground.

    Added on 15th April 2015 |

  • Celebrating silver in environmental awards

    One of the region's largest housing associations has been recognised for the quality of their homes in a prestigious environmental awards scheme. The SHIFT benchmarking scheme, endorsed by the government, analyses the environmental performance of housing assocations, including their homes, offices and operations. Weighted questions measure aspects such as energy efficiency, water use, waste and…

    Added on 10th December 2014 |

  • New Burslem development named after local resident

    A brand new development of 24 apartments and 13 houses in Sadlers Park, Burslem has now opened its doors to its first  residents and been officially named Reeves Court after a Midland Heart employee who died of cancer in July 2013.

    Added on 13th November 2014 |

  • New Chairman for Midland Heart

    John Edwards, former Chief Executive of regional development agency Advantage West Midlands and current Chairman of The Dudley Group NHS Foundation Trust, has officially taken up his post as Chair of the Midland Heart Board of Management.

    Added on 15th October 2014 |

  • Midland Heart win at the RoSPA Awards 2014

    Midland Heart, one of the largest housing and care organisations in the midlands was among the winners at the Royal Society for the Prevention of Accidents (RoSPA) Occupational Health and Safety Awards 2014.

    Added on 5th May 2014 |

  • Just the job for Cradley youngsters

    Housing and care organisation, Midland Heart is helping local young people to gain much needed vocational experience at one of their development schemes in Cradley.

    Added on 7th April 2014 |

  • Budget Statement from Ruth Cooke, CEO, Midland Heart

    "We know there is a fundamental lack of housing in the UK and this years budget does little to acknowledge this fact.  We need to increase housing supply - that means new flexible delivery models that enable providers like us to continue to develop much needed affordable housing for those that need it most.

    Added on 24th March 2014 |

  • City Leader unveils new family homes

    Local residents enjoyed a visit from leader of Birmingham City Council, Sir Albert Bore, to celebrate the opening of some much needed, affordable, family homes in Nechells, Birmingham.

    Added on 11th March 2013 |

  • Midland heart staff give more this December

    Big hearted staff at one of the regions largest housing and care providers have been doing their bit to give something back this Christmas by collecting hundreds of goodies for their annual Christmas box appeal.

    Added on 17th December 2012 |

  • Olympic mementos hidden in time capsule

    Local schoolchildren have helped preserve Olympic excitement and the history of Touchstone Court in time with a special time capsule buried at the former offices site in Coventry.Around 30 schoolchildren from Whitley Abbey Primary School in Coventry, who had worked hard over the last month to prepare treasures to store in the time capsule, were on hand to bury the capsule on site.Artefacts…

    Added on 6th August 2012 |

  • New housing options service launched

    Officials gathered to celebrate the launch of Homes Direct, a new housing options service to promote much needed affordable homes to rent and buy in East Northamptonshire.

    Added on 2nd July 2012 |

  • Property Care Team Launch

    On 1st April, Midland Heart launched Property Care, our new in-house maintenance team. Property Care will serve customers living in the North Birmingham area, improving Midland Heart's repairs services to its 3,400 social housing tenants living in Handsworth and Lozells.The new Property Care team will be headed up by Phill Heales who has extensive experience in this field. He will manage a highly…

    Added on 1st April 2012 |

  • Foundation for family homes

    More than twenty people gathered to mark a significant milestone in the construction of brand new family homes and apartments in Whitley Village, Coventry.

    Added on 20th February 2012 |

  • New Midland Heart CEO to drive growth and excellence

    Leading housing and care organisation Midland Heart has announced Ruth Cooke as their new Chief Executive Officer. At 36 Ruth is set to be one of the youngest CEO’s in the housing and care sectors. Talking of her priorities, Ruth said: “I am keen to drive Midland Heart’s ambition for growth in housing and care. My priority is to do this and deliver truly excellent services: to make Midland Heart…

    Added on 2nd January 2012 |