Your safety is our priority
Our aim is to make sure that not only are you safe in your home at Crocodile Court, but that you also feel safe and able to speak to us about any concerns. We’ve worked with you to figure out the best way to speak to you about the safety of your building, and how you can let us know if you think there’s more that we could be doing.
Your evacuation policy is now Full Evacuation. If you hear a fire alarm, or if over the next few weeks one our colleagues alert you of a fire, please leave your home immediately. Shut any fire doors behind you, where possible, and make your way to your fire assembly point outside, which is in the car park.
You must not use lifts in the event of a fire.
If you or anyone staying with you in your home has any vulnerabilities or individual needs that may impact their ability to self-evacuate please contact us on 07729230943 or email crocodileworks@midlandheart.org.uk as soon as possible.
Our dedicated team will also be knocking on doors to complete forms with you to identity anyone who needs assistance during an evacuation. You can also complete the form at the bottom of this page to make us aware of any vulnerabilities.
Where someone is vulnerable and we are made aware we’ll work with you to make sure there is a plan to help you safely leave the building in the event of an evacuation.
If you have any questions specific to the safety or you building or you evacuation strategy, or you would like to report a vulnerability, you can contact your dedicated Tenant Liaison Officers using the contact details below:
Phone: 07729230943
Email: crocodileworks@midlandheart.org.uk
You also have a 24-hour Concierge service and can speak to these individuals at any time about any concern you might have.
We’ve pulled together all the useful information about your building’s fire safety precautions in one place:
- Building Safety Case Report
- Click here to see the Resident Engagement Strategy
- Here is the Fire Risk Assessment for your building
- Walk-through video of your building, which you'll see below
- Mandatory Occurrence Reporting
If you have any fire safety concerns in your building, you can report them here.
Click here to report any other safety concerns you might have.
If your safety concern is an emergency and requires urgent attention, please contact our Hub on 0345 60 20 540.
Building safety at Crocodile Court
Take a look at this video to see all the safety measures in place to protect you in case of a fire.If you have a vulnerability that might affect your ability to evacuate in the event of a fire, please fill out the form below to let us know. You can view our Privacy Notice here.
