
Corporate Plan
Making sure we provide the homes and services that matter most to our customers and that we do this brilliantly.
Our mission is to be a leading housing organisation, delivering homes and services across the Midlands that enable people to live independently
We own and manage 33,000 homes, and balance great customer service and value for money to provide a range of quality services for 70,000 customers.
Our Vision is to:
"Making What Matters Brilliant is our exciting new corporate plan that will set our focus on delivering real improvements for our customers.
Over the next five years, we plan to make a record investment in the services we offer customers, our properties and our colleagues - making Midland Heart a truly great place to work, where people choose to build their future careers"
Glenn Harris, CEO Midland Heart
Making sure we provide the homes and services that matter most to our customers and that we do this brilliantly.
We own and manage 33,000 homes, and provide a range of quality services for 70,000 customers.