Pests and vermin

We treat rats, mice, squirrels, bedbugs or cockroaches - whether these are in your homes and gardens or communal spaces.

Please get in touch by ringing 0345 60 20 540 and we’ll get someone out to you as soon as possible.

We do sometimes treat other pests than those mentioned above, but generally other pests fall under your responsibility.

If you're unsure about anything or you're having any difficulty with pests, please let us know straight away and we'll see what we can do to help.

Call us on 0345 60 20 540

Frequently asked questions (FAQs)

 

Can you help me to maintain my garden?

We look after communal areas and employ contractors to support us to maintain communal outside spaces, but we can signpost you to other agencies that may be able to help you.

What can I do to prevent pests?

When insects and animals enter a home, they're normally looking for shelter and food. Your home will be less attractive to pests if you keep food in sealed containers and clear any spilt food, liquids or crumbs quickly.

Don’t leave pet food lying around. Don't put old furniture, mattresses or other rubbish in the garden or yard. If you feed garden birds, don't put food out in the evening and always use a bird table. Putting food on the ground can attract pests.

Don't allow your garden to become overgrown, as this provides a good home for rats and mice. Regularly clean under kitchen units, cookers and other furniture.

You'll also be able to get advice on how to remove pests and the cost of doing this from your Local Authority website.

Advice to manage pests in your home

  • Keep food in sealed, pest-proof containers
  • Clear any spilt food or liquids immediately
  • Do not leave unsealed pet food lying around in your home or garden
  • Regularly clean under kitchen units, cookers
  • Don't allow your garden to become overgrown
  • If you feed the birds in your garden, don’t put food on the ground and don’t feed them ‘human food’ as this can attract rats
  • Don't feed birds in baited areas
  • Remove rubbish and other material that might provide food or nesting material
  • If you have a compost bin or compost pile DO NOT put any meat or fish waste into these
  • Don’t leave old furniture or mattresses outside
  • If you have a wheelie bin, put your waste into bags before putting it into bins
  • Keep property, any garden, drive or pathway well maintained and in a good clean condition