Benefits and rewards

We work hard to make sure our salaries are competitive and review our basic rates of pay each year, to make sure you're getting the wage you deserve.

Not only that, you'll get 25 days off to enjoy that well-earned rest and after 5 years this goes up to 30 days, as well as all the usual public holidays.

No-one likes standing still, so we invest in our people. From soft skills courses to technical training and professional qualifications, we make sure you keep developing while you're here.

We care about your future. We’ll match any pension contributions up to 8% to make sure you can enjoy your retirement. Through this scheme, you’ll also get three times your basic salary in life cover. Even if you choose to opt out, you’ll still receive one-year basic salary in life cover.

Our flexible working arrangements support you to get the right balance between your work and home life.

Our award-winning Brilliant Benefits portal and app gives you access to a range of discounts. You can:

• Get discounts on your shopping, including supermarkets, high street stores and big brands
• Enjoy great deals on mobile phone contracts, car parking offers, and eyecare vouchers
• Save money when booking your holiday
• Dine out on discounts with money off at restaurants
• Discover green benefits such as cars with Tusker, Cycle to Work initiatives, and savings on public transport

Everyone deserves recognition and a pat on the back for a job well done. So, every year we have a long service award ceremony to celebrate colleagues who have put in the miles with us for 5, 10, 15, 20 or 25+ years.

We also recognise our colleagues who provide excellent customer service. We celebrate those who’ve displayed our values through our STAR Awards, which we present quarterly and with a big annual celebration event.

We know health and wellbeing is important to our colleagues and it’s important to us to. That’s why we have a dedicated wellbeing programme, in which we run expert talks, sessions and workshops throughout the year to support our colleague’s mental, physical and financial health.

We have a team of dedicated Mental Health First Aiders who can provide colleagues with a listening ear and support in challenging situations whenever it’s needed.

We also offer colleagues great membership rates at a range of local and national gyms, as well as flu jab and eyecare vouchers.

We’ve teamed up with BUPA so you can access health and wellbeing advice and we have a great employee assistance programme (EAP), which gives you or a family member access to a 24-hour confidential helpline.

We’re big believers in creating a workplace where everyone feels like they can belong, regardless of their background.  

To help us do this, we have four brilliant Inclusion Networks that all colleagues are welcome to join. There’s Balance (our Women’s Network), Harmony (our LGBT+ Network), Unity (our Race Network) and Liberty* (our Disability Network) who together, run events and activities throughout the year to help educate, inform and celebrate all of our colleagues.  

Our work has been recognised nationally and we were recently named one of the UK’s top 50 most inclusive employers.