Report a problem
We know it can be frustrating when things go wrong. If you need to report an issue with a Midland Heart tenant or property you can do so below. Our complaints form for non customers is also below.
If you're having issues making payments through our app, please try updating or redownloading the app. If you're still having issues after this, please call into our Rent Payment team on 0345 60 20 540 to make payment over the phone.
We know it can be frustrating when things go wrong. If you need to report an issue with a Midland Heart tenant or property you can do so below. Our complaints form for non customers is also below.