Let us know when you want to hear from us.

Sometimes we’ll send you text messages to keep you updated or ask for your opinion on our services. You have the right to unsubscribe from non-essential text messages.

Manage your communication preferences by letting us know what you would like to unsubscribe from by filling out the form below.

Important to note - You will still receive important messages in emergency situations or to do with your home.

🔐 To see how we protect your data, please click here to see our privacy notice.

Unsubscribe form

Please let us know below what you would like to unsubscribe from * Please note, we will still send you text messages in emergency situations or if it is specifically about your home.

Frequently asked questions (FAQs)

I've changed my mind, how do I opt back in?

You can send us an email to feedback@midlandheart.org.uk and we can add you back to our text messages.

Why am I still getting text messages?

If you've unsubscribed from our text messages, we will still send you important messages in emergency situations or to do with your home.

I've got a question about the message, who can I speak to?

If you've got a question about the text message you've received, you can give our Hub team a call on 0345 60 20 540 and we can help.