My Home, our new online portal is ready to use. It will replace the current tenant app later this year, giving you an easier way to manage your tenancy online.
It’s our new online portal for tenants where you can access your everyday services, whenever it suits you.
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Pay your rent at any time of the day or night
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Access and download your rent statements
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Report repairs whenever you want
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Log in on any device (computer, phone or tablet)
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Read the latest news and updates
With your feedback, we’ve made it much easier for you to manage your home, all in one place on the tenant portal.
We’re improving the way you can access our services by replacing the current tenant app with our new tenant portal called My Home.
The portal brings together all the same services you use the most, making it easier to access.
Although the new portal isn’t an ‘official app’ that you’d find in the app store, you can still download the portal directly onto your device, so it works just like one!
Creating your account on My Home is quick and easy, follow the steps below:
- Click the button below
- Enter your details to create your account
- Sign in to start managing your tenancy online
If you need help getting started, we’ve created easy to follow FAQs to help guide you through the new portal.
We’re here every step of the way to support you with the move, and if you prefer, you can always give our Hub team a call on 0345 60 20 540 and we can guide you through the portal over the phone.
