Your neighbourhood, your say

Survey Localities 21/04/2026

A Diverse Group Of Seven People Standing Together Under A Canopy, Smiling. They Are Dressed In Casual And Business Attire With Brick Houses In The Background

We know your home doesn’t stop at your front door, it’s also your neighbourhood which plays a big part in how you feel about where you live.  

As part of our new corporate plan, Tenants at Heart, one of our key priorities is being more present in local neighbourhoods and making a positive difference in the places you call home. 

Take part in our short survey and help shape how we support your community.

What does that mean? 

It means we want to: 

  • Be more visible in your neighbourhood 

  • Be easier to contact and talk to 

  • Understand what matters most to you 

To do this, we need to take the time to understand how we can support you and tailor our services to your needs. 

What are we already doing? 

We’ve been arranging regular walk abouts in your neighbourhoods, hosting local community events and door knocking, but to take this further, we’ve created a short survey to find out how you feel about your area and to hear your feedback on how we can improve our support in your community. 

Your feedback will also help us work more closely with local partners and organisations to improve neighbourhoods together. 

Why does this matter? 

Over the last two years, thousands of our tenants have shared their views with us to help shape Tenants at Heart. You told us what matters and now it’s our job to act on it. 

We’re going to strengthen our approach to local neighbourhood management by having a bigger frontline presence and a stronger impact in the local areas where you live. 

This is your neighbourhood, have your say and let us know how you feel about your area and how we can help improve things for you.