We're a Midlands housing association, providing homes and services that help people to live independently.

35000

Homes across the Midlands

54

Local authorities

70000

Customers using our services

  • We provide a range of housing options for those who need an affordable place to call home 
  • Balance great customer service and value for money
  • We build new homes for social and affordable rent and support those who want to move into home ownership
  • Be the first point of call for others in the sector, and those who want to work in partnership with a leading housing provider
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Customer Annual Report

Find out how we performed in the last financial year and what we've committed to improve on in the year ahead.

MH Repairs Team 21JUL21 5585

Supply to us

We have contracts with over 140 different suppliers providing organisations of all sizes with opportunities for business.

Corporate Plan 2019 25

Our corporate plan

Our delivery plan for 2019-2025 - making sure we provide the homes and services that matter most to our customers and that we do this brilliantly.

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Our service standards

Find out more about our service standards and what you can expect from us when accessing our services.