News

Scrutiny Team feedback My Voice 2024 19/04/2024

Recently, we circulated a survey to get your thoughts on Awaab’s Law. One of our Scrutiny Officers,…

Fire Safety hoarding 2024 16/04/2024

We do everything we can to prevent a fire from starting in your home but it's important to know what…

Tenancy Services Involved Tenants My Voice Scrutiny Team 2024 12/04/2024

Recently, our Tenant Scrutiny team, along with some of our Involved Tenants, took a look into our Su…

2024 12/04/2024

Our Money Advisor, Joanne, helped Mr Jones* clear his rent arrears by backdating 5 months’ worth of…

Fire Safety 2024 09/04/2024

There are a few things you can do to protect your home from fires. Investing in fire safety kits and…

Business Hours Emergency repairs 2024 27/03/2024

Our Customer Hub will be closed on Friday 29th March and Monday 1st April for the Easter bank holida…

Money Advice finances rent Cost of Living 2024 26/03/2024

We’ve spoken to Tracey, our Money Advice Manager, about what the team does and how they help our ten…

midland heart homes Allocations policy 2024 25/03/2024

We're updating the way we allocate our homes on Midland Heart Homes.

rangers Tenancy Services Rangers 2024 22/03/2024

Recently our Tenancy Services, Rangers and Estates teams worked together to support a tenant who suf…

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