Our Hub is closed on Friday 3rd April and will re-open at 8am on Tuesday 7th April. You can raise routine repairs during this time on our tenant app or if you have an emergency please call us on 0345 60 20 540.
Business Hours Emergency repairs 2024 27/03/2024
Our Customer Hub will be closed on Friday 29th March and Monday 1st April for the Easter bank holida…
midland heart homes Allocations policy 2024 25/03/2024
We're updating the way we allocate our homes on Midland Heart Homes.
rangers Tenancy Services Rangers 2024 22/03/2024
Recently our Tenancy Services, Rangers and Estates teams worked together to support a tenant who suf…
Rent Money Advice Rent Payment Officers 2024 22/03/2024
One of our Money Advisors, Stephen and Rent Payment Officer, Geraldine, recently helped Mr Hussain*…
Repairs Saving Energy Fly-tipping 2024 14/03/2024
As we’re coming up to the next financial year, we wanted to share with you what we’re investing in b…
rent Money Advice Universal Credit 2024 13/03/2024
Alfred, one of our Rent Payment Officers, recently helped a tenant whose parents had passed away and…
Repairs 2024 08/03/2024
For International Women’s Day, we’ve spoken to one of our Operatives, Stacey, about what it’s like t…
Money Advice Universal Credit Rent 2024 04/03/2024
Our Rent Payment Officers recently helped a tenant who was worried she would be left without a home…
Fire Safety 2024 25/02/2024
Fire Door Safety Week is between Monday 23rd September – Friday 27th September 2024. It highlights t…
