If you're having issues making payments through our app, please try updating or redownloading the app. If you're still having issues after this, please call into our Rent Payment team on 0345 60 20 540 to make payment over the phone.
Business Hours Emergency repairs 2024 27/03/2024
Our Customer Hub will be closed on Friday 29th March and Monday 1st April for the Easter bank holida…
Money Advice finances rent Cost of Living 2024 26/03/2024
We’ve spoken to Tracey, our Money Advice Manager, about what the team does and how they help our ten…
midland heart homes Allocations policy 2024 25/03/2024
We're updating the way we allocate our homes on Midland Heart Homes.
rangers Tenancy Services Rangers 2024 22/03/2024
Recently our Tenancy Services, Rangers and Estates teams worked together to support a tenant who suf…
Rent Money Advice Rent Payment Officers 2024 22/03/2024
One of our Money Advisors, Stephen and Rent Payment Officer, Geraldine, recently helped Mr Hussain*…
Repairs Saving Energy Fly-tipping 2024 14/03/2024
As we’re coming up to the next financial year, we wanted to share with you what we’re investing in b…
rent Money Advice Universal Credit 2024 13/03/2024
Alfred, one of our Rent Payment Officers, recently helped a tenant whose parents had passed away and…
Repairs 2024 08/03/2024
For International Women’s Day, we’ve spoken to one of our Operatives, Stacey, about what it’s like t…
Money Advice Universal Credit Rent 2024 04/03/2024
Our Rent Payment Officers recently helped a tenant who was worried she would be left without a home…