News

Graphic Showing C1 V1 G1 A1

Our Performance 2025 26/03/2025

We’ve been awarded C1 by RSH

Following our inspection by the Regulator of Social Housing (RSH), we been awarded C1, V1 and G1 as…

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A Mother Holding Her Daughter In The Doorframe Of Their Home

Corporate Plan Our Tenants 2025 24/03/2025

What Home Means to you

This year marks our 100-year anniversary and we’ve been celebrating with our tenants by exploring wh…

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Cover From Our New Corporate Plan

Corporate Plan Involved Tenants 2025 18/03/2025

Introducing Tenants at Heart

Introducing our new corporate plan for 2025 to 2030, Tenants at Heart

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Tenant Standing In Doorway Holding A Support Rail

Money Advice 2025 13/03/2025

Supporting with energy debt

Our Money Advisor, Dave, recently helped a tenant with their energy debt and found them additional f…

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Midland Heart Employee Sitting At Their Desk

Money Advice 2025 06/03/2025

Helping tenants in rent arrears

Our Money Advice and Rent Payment team recently went above and beyond to help a tenant who was in re…

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A Mother And Daughter Making Music

Corporate Plan Our Performance 2025 28/02/2025

We said, we did

Our current corporate plan is coming to an end and, as we prepare to launch our next one, we wanted…

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Midland Heart Employee Looking At A Fire Door

Fire Safety 2025 25/02/2025

Fire door safety: Help save lives and protect properties

Find out about fire door safety and how you can help save lives and protect properties.

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A mother playing with her daughter and son on the ground

Insurance 2025 13/02/2025

Protect what matters

We've teamed up with Royal & Sun Alliance to provide low-cost contents insurance especially for you.

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A row of homes at Mercia Gardens

Shared ownership news 03/02/2025

Focus Group Update (January 2025)

We met with our Shared Ownership Focus Group to hear from you about where you would like us to impro…

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