Keeping my home safe

This is sometimes called landlord compliance and is about the safety of the building itself and the checks we must do by law, such as:

• Gas safety checks
• Fire safety measures and fire doors
• Electrical safety checks
• Lifts, emergency lighting and other safety systems
• Making sure the structure of the building is safe

These areas are mainly handled by our Building Safety Team, however our Rangers and Estates Teams also carry out fire safety checks within our blocks. 

This is sometimes referred to as community or neighbourhood safety and relate to behaviour and estate issues such as:

• Anti-social behaviour (ASB)
• Crime and nuisance
• Fly-tipping and rubbish
• Vandalism
• Problems in communal areas caused by behaviour

These concerns are handled by our Estates and Tenancy Services Teams. We also work in partnership with the police, local councils and other agencies.

We insure the building you live in, but your personal belongings aren't covered unless you take out tenant contents insurance which covers;

• Flood damage and water leaks
• Theft and burglary
• Vandalism
• Storms and weather damage
• Fire damage

We've partnered with Royal & Sun Alliance to offer our tenants a low-cost home contents insurance policy to protect the contents of your home, shed and or garage.