Emergency Contacts

An emergency is something that causes an immediate health, safety or security risk to you or anyone else. An emergency is also something that is causing substantial damage to your home. 

• If you need an emergency repair, call us on 0345 60 20 540
• If you think you can smell gas, telephone 0800 111 999 straight away
• If you can see or smell smoke, call 999 or 112 immediately
• If there is a power cut in your area, dial 105

If you're deaf and use British Sign Language, you can get emergency help through the 999BSL app - a free, 24/7 emergency video relay service connecting you to the police, ambulance, fire and coastguard services

You can report an emergency at any time of the day or night, this includes weekends and bank holidays.

Please do not fill in a contact form or email us to report an emergency as we may not be able to get back to you quickly enough.