Being a good neighbour

We want to support you to manage negative behaviour in your neighbourhood, but you have a part to play too.

Getting to know your neighbours is a big part of loving where you live. Even if it’s just a quick hello when you’re putting the bins out or you need an emergency cup of sugar – it can make the world of difference. Whether they have just moved in, or they’ve been there a while and you’ve not had the chance to meet yet – see if you can find an opportunity to introduce yourself!

Talking to each other is key

If you haven’t already done this, and your neighbour is doing something that upsets you, think first about speaking to them about your concerns. You may not realise but they might not understand the impact that they’re having or be able to make a small change to make the situation better for you.

If it’s safe to, we’ll always encourage you to speak to your neighbours and try to resolve the issue between yourselves. If you know something that you’re doing might cause disruption try to remember to talk to your neighbour beforehand: such as birthday parties, celebrations, or family gatherings.

Starting a conversation about negative behaviours:

  • Remember to be polite and kind. Some people might become defensive when you approach them, so taking a gentle and kind tone will hopefully help you get a positive outcome.
  • The next time you see each other politely ask them to stop whatever it is that’s upsetting you.
  • During your conversation be friendly and remember you don’t know their situation yet.
  • Help them to understand how this behaviour is affecting you and your home life. Be open for the discussion, listening to their point of view as well.
  • If it’s something that’s happening a lot, such as loud music, you may want to knock their door and ask them respectfully to turn it down. Suggest them playing their music at a different time or turning down at a certain time of day.
  • Be mindful if it’s something that’s day to day such as closing doors, hearing footsteps, smoking etc. Think about the outcome that you want. Is it as easy as smoking elsewhere or could it be costly, such as putting carpet down?
  • Thinking of your own solution and suggesting it to your neighbour could help a positive conversation and help you both to see each other’s point of view.

If this sounds like something, you could do, then give it a try. If you feel like you need some support with this, but it’s something you’re willing to give a go, maybe Restorative Justice might be your answer.