Young people

We champion 16-25 year olds, helping them to follow their dreams and achieve independent living. Our experienced staff focus on encouraging young people to find the courage to openly expand their biggest ideas and plan for the future.

Whatever your circumstances, our services are more than just providing you with a safe and secure home. We focus on helping customers learn the skills needed to set up and maintain a home. For example, this might cover education training and employment, developing your confidence, managing money, or access to specialist services to help you reconnect with your family.

We also offer support in your own home across Birmingham through our floating support service. This supports 16-25 year olds in Birmingham who are homeless, or at risk of homelessness. Support is time-limited and can include; accessing accommodation, money and debt management, independent living skills, accessing or sustaining education, training or employment. Access to this service is through St Basil’s Youth Hub and self-referrals can be accepted.

Young Persons Floating Support

The Young Persons Floating Support service assists those aged 16-25 in a variety of areas including budgeting, life skills, managing behaviour and much more. We can help you if you are:

  • In your own accommodation and require support
  • Homeless or facing homelessness
  • Not in education, training or employment
  • Currently facing hardship

If any of the above apply to you, please contact the Young Persons Floating Support team on 0121 262 1795 or complete the form below. We will contact you within 48 hours to arrange to meet and discuss your needs. Please note that this service can only offer support to those based in Birmingham.

If you are Homeless or need floating support and live in Birmingham, Please call the Youth Line on 0300 30 30 099

The Youthline is a helpline provided in partnership with five different local housing agencies and Birmingham City Council. It is the first point of call for young people in Birmingham to access any of St Basils Birmingham services.

During office hours (9am-5pm, Monday -Friday) trained and experienced Youthline staff will ask a few questions to understand the situation you are in and take some key details from you, then invite you to attend an appointment at the Youth Hub for a more detailed individual assessment of your housing needs as well as advice and help accessing the options available to you.

You must have an appointment to come to the Youth Hub, please call Youthline to arrange this. If you are in urgent need of help, Youthline can arrange a same day appointment for you. Please be aware depending on your age and circumstances, you may need to have several different assessments on the same day.

If you just turn up you must be prepared for what could be a long wait so please always book an appointment through Youthline.

Youthline is available 9am-5pm, Monday- FridayFor emergency out of hours assistance please call:

16 and 17 year olds: 01216754806
18+: 01213032296

Alternatively if it is not urgent you can email out of hours and we will get back to you.