Here are some notes on what to do next...
Death certificate
If you've not already done so, please send a copy of the death certificate to our offices at Bath Row, marked for the attention of the Homeownership Team (address below). Once we've received a copy, we'll update our records.
Homeownership Team
Midland Heart
20 Bath Row
Birmingham
B15 1LZ
Executors
We can liaise with the executor(s) of the estate provided they are named in the will and we receive a copy, otherwise we will require a copy of the grant of probate, or letters of administration.
Please complete the attached form and return this to us at the earliest opportunity with the supporting documentation to the Bath Row address above or via email to Homeownership@midlandheart.org.uk.
Rent and service charge
You should be aware that rent and service charges remain applicable. The rent account is managed by the Income Team, you can contact them directly by calling our Hub on 0345 602 0540.
Home ownership queries
Should you need a copy of the title deeds, transfer or other legal documents, the solicitor acting on behalf of the estate will be able to obtain copies.
Once you feel ready and at your convenience, please do also have a look at our website as there is more information which you may find useful, including guidance on selling the property - Home ownership information.
Bereavement support
If you’d like to speak to someone, there’s support available. Cruse Bereavement Care offer practical advice or just someone to chat to about how you are feeling. You can call their helpline on 0808 808 1677 or visit their website www.cruse.org.uk.
