We offer a range of services and some simple adaptations such as grab rails and ramps. We’ll work closely with you to find the options that best suit you
Step 1 – To make sure we adapt your home to meet your individual needs, you’ll need to contact your local authority so they can arrange for an Occupational Therapist to come out and assess your situation.
Step 2 – Once you’ve had a visit from an Occupational Therapist you’ll need to send us their written recommendation and completed form. You can email us or post it to:
Midland Heart Aids and Adaptations
Asset Management Department
20 Bath Row
Once the form has been received:
- Any requests classed as a minor adaptation will be acknowledged by letter within a week, providing a decision.
- Any requests classed as a major adaptation will be acknowledged by letter within a week, the adaptation may require further information. A decision will be made and a letter advising of the outcome will be sent within 3 months.
We aim to have the approved adaptations completed within 6 months, however in some circumstances it can take up to 18 months. In the meantime we can offer you advice and alternative options that could be better suited to you.
Don’t worry, you won’t be charged for any adaptations provided by us. However, if a lift is provided, you will be asked to pay a service charge to help us to fully maintain the lift and replace it in the future if needed.
If you receive Housing Benefit, the cost of the service charge will be covered and you won't need to pay any extra money
If you have already contacted an Occupational Therapist and your local authority has confirmed you are eligible for Disability Grant Funding, we will be asked by the local authority to allow permission for the works to be completed in your home.
We will normally grant permission, but some more extensive works may need us to fully investigate first.