My Impact

If you like looking at the bigger picture we have a group of customers who help hold us to account through:

Oversight & Impact

Monitoring the customer insight we're gathering and making sure it leads to improvements for you.

Action Plans

Making sure we deliver on all of the actions we have committed to.


Helping make sure we comply with the standards set by the Regulator for Social Housing.


Making sure we tell all customers what we've done with the feedback they've given.

Visit our get involved page to register your interest.