Setting up a direct debit

Setting up a direct debit can help to take the stress out of paying your rent.  A direct debit means that your bank will automatically send a rent payment to Midland Heart without you having to do a thing.

To set up a direct debit you need to give instructions on how much you want to pay, how often and on what date of the month.  Once you've given this instruction the bank, or building society, will automatically pay Midland Heart.  If you decide at any time that you no longer want to use a direct debit to pay your rent then you can cancel the agreement by contacting your bank or building society.

If your rent or your service charges go up the direct debit will automatically increase to prevent you from getting into arrears.  You will always be told about this in writing in advance of any changes.

If you think a direct debit might be for you, you can fill out our easy online form and we will set up the direct debit for you.

By completing and submitting this form you understand the following:

The initial payment will come out of your account on the date you have entered above. Further payments will be taken from your account on the day of the month you have entered and for the amount you have specified – please note this amount should cover the entire cost of your rent and service charges and any payment agreements you have in place. ALLPAY LIMITED will appear on your bank statement against the Direct Debit. On submitting this form you will complete the set-up of your Direct Debit instruction with us. We will then send you written confirmation of this. In future, if the payment dates, amount or frequency of your Direct Debit changes, we will give you 10 working days notice in advance of your account being debited. In the event of any error, you are entitled to an immediate refund from your Bank or Building Society. You have the right to cancel at any time and this guarantee is offered by all the banks and building societies that take part in the Direct Debit scheme. A copy of this guarantee will be sent along with your confirmation. Completing this form fraudulently or without the permission of the account holder/s may result in legal action being taken against you. You are responsible for checking that the payment details, amounts and frequencies are correct before you submit this form. Midland Heart will use this information as you have entered it.