Your safety is our priority
Our aim is to make sure that not only are you safe in your home at Midland Court, but that you also feel safe and able to speak to us about any concerns. We’ve worked with you to figure out the best way to speak to you about the safety of your building, and how you can let us know if you think there’s more that we could be doing.
That’s why we’ll be pulling together all the useful information about your building’s fire safety precautions in one place.
Click here to view your Resident Engagement Strategy
If you need a printed version of this Resident Engagement Strategy, please email customerscrutiny@midlandheart.org.uk or phone 07526 567 774.
Reporting a concern
If you have any fire safety concerns in your building, you can report them here.
Click here to report any other safety concerns you might have.
If your safety concern is an emergency and requires urgent attention, please contact our Hub on 0345 60 20 540.
If you have a vulnerability that might affect your ability to evacuate in the event of a fire, please fill out the form below to let us know. You can view our Privacy Notice here.