News

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Communication during repairs

Recently, our My Scrutiny group took a look at how well we keep you informed throughout the repairs…

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Door knocking in your area

Listening to you and what you have to say is the best way for us to improve our services. So, every…

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Our Aids & Adaptations service

Recently our Scrutiny team, along with some of our involved tenants, took a look into our Aids and A…

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Our first Town Hall event

We hosted our first Town Hall event at Chatham Place, Northfield, on Wednesday 1st May to give our t…

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The 5 areas of My Voice

Our Scrutiny team run a variety of different groups and projects, and with My Voice, there are 5 key…

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Your feedback on Awaab’s Law

Recently, we circulated a survey to get your thoughts on Awaab’s Law. One of our Scrutiny Officers,…

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Scrutinising our Successions process

Recently, our Tenant Scrutiny team, along with some of our Involved Tenants, took a look into our Su…

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Feedback from our shared owners

We want all of our tenants to be happy in their homes, and this means finding out from you what more…

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Have you read our Customer Annual Report?

We’ve recently released our Customer Annual Report for 2022-23 and we’re really excited for you to t…