News

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Read our latest tenant reports

We’ve produced two brand new reports to make sure we’re being as open and transparent with you as po…

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Accessing our Hardship Fund

Using Tenant Insight, we've recently reviewed our Customer Support Fund to better understand who is…

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Meet Bob (Involved Tenant)

As part of National Involvement Week, we’re excited to shine a spotlight on our community of involve…

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Meet Jo (Tenant Scrutiny Officer)

It’s National Involvement week! To start the week off, we wanted to introduce one of our newest memb…

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Communication during repairs

Recently, our My Scrutiny group took a look at how well we keep you informed throughout the repairs…

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Door knocking in your area

Listening to you and what you have to say is the best way for us to improve our services. So, every…

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Our Aids & Adaptations service

Recently our Scrutiny team, along with some of our involved tenants, took a look into our Aids and A…

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Our first Town Hall event

We hosted our first Town Hall event at Chatham Place, Northfield, on Wednesday 1st May to give our t…

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The 5 areas of My Voice

Our Scrutiny team run a variety of different groups and projects, and with My Voice, there are 5 key…