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Tenancy Services Money Advice 2025 21/05/2025

Strengthening our partnership

If you’re a victim of loan shark activity, we’re here to help you, find out more.

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Income Team Employee With Headset

finances Money Advice rent rent pay officers 2024 03/04/2025

Meet our Income team

Our Income team is there to help you manage your rent and to make sure we’re encouraging sustainable…

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Tenant Standing In Doorway Holding A Support Rail

Money Advice 2025 13/03/2025

Supporting with energy debt

Our Money Advisor, Dave, recently helped a tenant with their energy debt and found them additional f…

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Midland Heart Employee Sitting At Their Desk

Money Advice 2025 06/03/2025

Helping tenants in rent arrears

Our Money Advice and Rent Payment team recently went above and beyond to help a tenant who was in re…

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Christmas presents by a Christmas tree branch

Christmas Money Advice 2024 04/12/2024

Budgeting for the holidays

We’ve pulled together some useful tips that can helped you get prepared for the festive period.

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A Midland Heart employee with a headset, looking at the computer

Money Advice Scrutiny Team Insight Team 2024 28/11/2024

Accessing our Hardship Fund

Using Tenant Insight, we've recently reviewed our Customer Support Fund to better understand who is…

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TP Article 1

Money Advice Rent Rent Payment Officers 2024 09/10/2024

Helping our tenant clear debt

Our Money Advisor, Joanne, helped Mr Devon* clear his debts and rent arrears by helping him apply fo…

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dwp pension Money Advice 2024 17/09/2024

Pension Credit Awareness

If you’re at state pension age, we strongly advise that you check to see if you’re eligible for pens…

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ILMT News Article

Money Advice Tenancy Services 2024 05/08/2024

Worried about Loan Sharks?

Our Tenancy Services team have recently gained us accreditation with the Illegal Money Lending Team.

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