Read our news here with details of the latest happenings across the region.
For media enquiries, please email communications@midlandheart.org.uk or call our press office on 0121 666 5253 (9am-5pm). This number should not be used for customer enquiries as calls cannot be transferred. If you have a media enquiry out of hours you can submit an online contact form for the Press Office here or by calling 07789 923340.
The Mayor and Mayoress of Northampton recently enjoyed a warm welcome to one of our retirement villages where they found out how residents had risen to the challenges of life in lockdown and joined in a sing-a-long in the garden.
Added on 22nd September 2020 |
One of our residents is officially a Good Neighbour in the Whitmore Reans Superheroes awards organised by the City of Wolverhampton Council.
Added on 11th September 2020 |
A quartet of super centenarians at our retirement living schemes have celebrated their special birthdays in style.
Added on 10th September 2020 |
The 11 o'clock morning wave was a particularly fun occasion at one of our retirement living schemes thanks to the participation of 100 different characters spotted in the grounds.
Added on 28th August 2020 |
Housing Minister and local MP Christopher Pincher paid a visit to Shannon's Mill to learn how residents have been supporting each other during the pandemic.
Added on 26th August 2020 |
We're launching personalised safe and well checks for our customers who are most at risk from fire in their own homes.
Added on 19th August 2020 |
We've started work on a major development of 132 new affordable homes at a former hammer factory in Brierley Hill.
Added on 17th August 2020 |
A mini makeover at one of our block of flats has been welcomed by residents who worked with our estates team to choose the contemporary new look.
Added on 14th August 2020 |
We're delighted to announce the issue of a record £250million bond to the market, which will unlock new funding to reinvest in quality affordable homes across the Midlands.
Added on 5th August 2020 |
Find out how you can get involved in helping us shape our services for customers - there are lots of different ways to join the team depending on the topics you are interested in and how much time you can offer.
Added on 31st July 2020 |
We listen to what our customers tell us about our services and use their feedback to change what we do. In the past two years more than 76 actions have been taken, or are being taken, following recommendations made by customers involved in our scrutiny activities.
Added on 30th July 2020 |
Thousands of pieces of customer feedback and the hard work of our "involved customers" are helping us to shape our services including repairs, fire risk assessments and diversity in our retirement living schemes.
Added on 29th July 2020 |
Our group of involved customers – who volunteer their time, skills and experience to help shape services for all our customers – have risen to the challenge of the new ways we are having to work.
Added on 28th July 2020 |
National Scrutiny Week gets underway today and we're highlighting the essential role our involved customers play in helping us shape services for the benefit of all tenants.
Added on 27th July 2020 |
We've told the government how we think they can help us to support our customers to build a career and improve their earnings.
Added on 1st July 2020 |
We worked with council, social services and NHS mental health services to avoid one of our vulnerable customers losing her home due to rent arrears because she was too ill to claim benefits or engage with agencies.
Added on 23rd June 2020 |
Following the easing of lockdown restrictions we've restarted work at 23 of our 28 active development sites, which together will bring 1,000 new affordable homes.
Added on 19th June 2020 |
As Time Goes By, our new newsletter for retirement living customers, is proving a great success with delivery eagerly anticipated and readers keen to contribute.
Added on 18th June 2020 |
A pen pal project between our customers at a Northamptonshire retirement village and their neighbouring primary school has taken on special significance over the past few months.
Added on 16th June 2020 |
We've secured planning permission to create 10 new flats for homeless people in the heart of Northampton.
Added on 15th June 2020 |
Our colleagues have hiked, abseiled, baked and auctioned their way to a more than £9,000 donation for our 2019/20 corporate charity, Midlands Air Ambulance Charity.
Added on 11th June 2020 |
Lockdown and the ongoing restrictions have not stopped our customers in need of housing being able to view potential new homes and sign their tenancy agreements thanks to our lettings teams finding different ways of working.
Added on 4th June 2020 |
Our Human Resources apprentice Joe Rackham and his mum Heather share their experience of the earning-while-learning scheme.
Added on 4th June 2020 |
There was bunting on balconies, celebratory cupcakes, and socially-distanced sing-a-longs across our retirement living schemes to mark the 75th anniversary of Victory in Europe Day on May 8.
Added on 15th May 2020 |
During this uncertain time, scammers may try to take advantage or you or your family members. Follow our top tips and stay safe while you self-isolate.
Added on 3rd April 2020 |
A passion for people is in the genes of Activity Coordinators - as proved by our mother and daughter team in Coventry, Kymme O’Toole and Gemma Morrison.
Added on 22nd March 2020 |
We've taken the difficult decision to close our offices today and ask colleagues who can to work from home, to limit any potential spread of Coronavirus.
Added on 22nd March 2020 |
We've confirmed our new leadership and governance arrangements following the departure of our Executive Director of Finance and Resources, Anna Simpson.
Added on 17th March 2020 |
We're establishing a reputation as an organisation to do business with globally after securing a £60m finance deal with a major Japanese bank.
Added on 11th March 2020 |
After training as a chef and having two sons, Abba Flint was determined to find a career that gave her flexibility around her family commitments. Abba is now one of our first female multi-trade apprentices, specialising in plumbing and getting compliments from customers for her friendly, professional approach.
Added on 6th March 2020 |
We support the Government's plans to make house-building greener in the future, but we also don't want the costs passed on to our customers. Read our response to the Future Homes Standard consultation.
Added on 9th February 2020 |
Happy birthday to two of our retirement living schemes, celebrating their 20th birthday in 2020
Added on 5th February 2020 |
We're a finalist in the prestigious UK Housing Awards - Best Older People's Landlord category - for the work we've done on our new lifestyle programme.
Added on 31st January 2020 |
We take your safety extremely seriously and have an on-going programme to complete electrical inspections in your home.
Added on 30th January 2020 |
Four of our extra care retirement schemes in Coventry are encouraging customers to put on their tappy feet for a special project aimed at beating loneliness.
Added on 27th January 2020 |
We’re supporting Big Energy Saving Week 2020, which is running from 20 – 24 January in partnership with Citizens Advice. The campaign aims at helping you cut your energy bills and get the financial help you could be entitled to.
Added on 20th January 2020 |
To mark UK Disability History Month in December, our retired residents at Bevan Court spent time with work experience students from Baginton Fields, a school which supports students with a broad range of special educational needs (SEN).
Added on 9th January 2020 |
It was Festive Firsbrook when a group of our customers took the tram to Birmingham's German market to savour the Christmas atmosphere, visit stalls and buy gifts and edible goodies.
Added on 23rd December 2019 |
One of our big-hearted contractors has given a housing scheme at Cannock a mighty brush-up in time for Christmas.
Added on 18th December 2019 |
Information on our office opening hours this Christmas.
Added on 16th December 2019 |
Customer Tom Lovell is 100-years-young on December 22 and credits his longevity to his active lifestyle. Read his inspirational story.
Added on 16th December 2019 |
We've handed over the keys to our 500th brand new home this year, making one family's Christmas wish come true.
Added on 13th December 2019 |
In 2019, 3,500 customers moved into one of our homes. In 2020, we’re hoping to get lots more people moving into their ideal home with the help of our brand new lettings website, Midland Heart homes.
Added on 12th December 2019 |
Our innovative living accommodation-with-workshops in the heart of Birmingham's Jewellery Quarter are providing local craftspeople with an opportunity to grow their business.
Added on 10th December 2019 |
Leicester Mayor Sir Peter Soulsby has officially opened our new 188-home Wolsey Point housing development in Abbey Meadows, Leicester, site of the former Wolsey hosiery factory.
Added on 6th December 2019 |
New "intelligent efficiency" gas boilers are being installed in hundreds of our homes and customers can look forward to lower energy bills this winter.
Added on 5th December 2019 |
For most of us, Christmas is the most expensive time of the year. Here's five simple tips for an affordable, enjoyable and debt-free Christmas and a happy New Year.
Added on 4th December 2019 |
Residents at our Coventry retirement scheme Bevan Court were treated to a professional panto in the comfort of their home, thanks to money raised at their summer fete.
Added on 3rd December 2019 |
18 – 22 November is ‘Talk Money Talk Pensions’ week in partnership with the Money and Pensions service, which aims to get you talking about your money and improve your financial wellbeing.
Added on 19th November 2019 |
Take a look at the manifesto we've produced, advising the next Government what we think should be their main priorities for affordable housing.
Added on 18th November 2019 |
Today is Purple Tuesday and we are supporting the international campaign to improve the customer experience for people with disabilities with a series of commitments to our own customers and staff.
Added on 12th November 2019 |
Our biggest development yet in North Warwickshire will bring 60 much-needed affordable homes to the area.
Added on 7th November 2019 |
A team of volunteers from a Wolverhampton-based brewery rolled up their sleeves and tackled a list of tasks at one of our retirement villages - including reorgansing the bar!
Added on 1st November 2019 |
This is our response to the Government's call for evidence on how the Homelessness Reduction Act could be made better.
Added on 30th October 2019 |
One of our retirement schemes has provided a purpose-built home for a hibernating hedgehog and hopes the des-res will become our prickly customer's permanent residence.
Added on 29th October 2019 |
Customers at one of our Coventry retirement schemes have been learning how to cook healthy balanced menus - and then eat them together - thanks to a free course funded by the National Lottery.
Added on 17th October 2019 |
Planners have approved our two latest housing developments with Countryside in Birmingham and Nuneaton.
Added on 16th October 2019 |
The Government has asked landlords about its proposed changes to their relationship with their tenants. Find out our thoughts about the changes and read our full response to the consultation.
Added on 12th October 2019 |
Our Retirement Living services are supporting Silver Sunday by having activities and events throughout October.
Added on 3rd October 2019 |
Berryhill retirement village threw opens its doors recently to host a charity fundraiser to help raise awareness of mental health issues among young people.
Added on 1st October 2019 |
Work is underway on a new development at Lea Hall which will include 10 homes for our shared ownership initiative.
Added on 30th September 2019 |
It's welcome aboard as Darren Humphreys and Llewellyn Graham are appointed as non-executive directors.
Added on 27th September 2019 |
Our Executive Director of People Services is in the spotlight after being named one of the country's 'most influential' people in HR
Added on 25th September 2019 |
Our Executive Director of Strategy and Growth has written a blog in support of the "Raise the BAR" campaign from the Greater Birmingham Chambers of Commerce.
Added on 23rd September 2019 |
Our development team has been shortlisted for the coveted “team of the year” accolade at the 2019 Inside Housing Development Awards, which celebrate the best UK residential development projects and the teams who make them happen.
Added on 18th September 2019 |
All our new homes are now occupied at Aylestone, the first development of our big trio in Leicester to be completed.
Added on 17th September 2019 |
We are proud to be supporting Gas Safety Week 2019, taking place 16 – 22 September. Take a look at our top tips to keep you and your family safe.
Added on 16th September 2019 |
Many people run into problems with their central heating and boilers when they have not been used over the summer. There are a few things you can do to make sure that your heating works when you need it the most.
Added on 16th September 2019 |
Green-fingered residents at one of our retirement living schemes have picked up national recognition for their gardening creativity.
Added on 12th September 2019 |
Our development with home-builder Partner in the Leicestershire village of Bagworth is nearing completion with 10 more customers picking up the keys to their new home today.
Added on 6th September 2019 |
Nuneaton MP Marcus Jones paid a visit to our St Mary’s Road site to see the progress we’ve made so far on 95 new affordable homes.
Added on 3rd September 2019 |
Our £58m trio of developments at Leicester with home-builder Countryside are nearing completion and another dozen customers are set to get a new home in Pentland Close next week.
Added on 22nd August 2019 |
By becoming an involved customer, Eric found a new home.
Added on 15th August 2019 |
We're celebrating achieving planning permission for our first affordable housing in East Staffordshire with home-builder Partner.
Added on 14th August 2019 |
We have started work on our first joint development with home builder Countryside after signing a partnership agreement to deliver affordable housing.
Added on 8th August 2019 |
We're the only housing association to make this year's shortlist for the prestigious PRide awards from the Chartered Institute of Public Relations.
Added on 22nd July 2019 |
We've responded to the government's consultation "Building a Safer Future", which talks about how to make building safety consistent and effective - no matter where you live or what type of tenancy you have.
Added on 19th July 2019 |
The sun shone, the community turned out and a garden party at Coventry's Bevan Court raised hundreds of pounds to fund a pantomime for our residents this Christmas.
Added on 15th July 2019 |
Two years ago our customer Dana was homeless and now she's just had a VIP tour of the Houses of Parliament.
Added on 10th July 2019 |
Preparations are well underway for our Big Bevan Garden Party on Saturday, July 13 which is to include an outside broadcast by BBC Radio Coventry & Warwickshire. The event at Bevan Court in Cheylesmore, Coventry is open to the public as well as the scheme’s residents, their families and friends and students from local schools that have links to the supported living development.
Added on 4th July 2019 |
Around 150 new affordable homes per year are set to be built in the Midlands, thanks to our partnership with housing developers Partner. We've agreed a memorandum of understanding to work together to source land, gain planning permission, and build about 150 homes per year.
Added on 1st July 2019 |
Terri signs off on last homes at Market Harborough development - and her first housing project flying solo.
Added on 27th June 2019 |
Bevan Court has been chosen as the venue for Age UK Coventry & Warwickshire's latest friendship group, launching on July 2.
Added on 24th June 2019 |
Washing machines and tumble dryers are part of the furniture in most households, but did you know they could both cause fires? Recently, some Whirlpool washing machines and dryers have been recalled due to a design fault which is a fire safety risk.
Added on 22nd June 2019 |
During National Loneliness Week we celebrated projects at some of our retirement living schemes that help beat social isolation and forge vital links with local communities.
Added on 18th June 2019 |
Residents and staff at St Crispin’s retirement village at Northampton welcomed the town’s new mayor Cllr Nazim Choudary on his first public engagement in office.
Added on 14th June 2019 |
Here you can read our response to the Government's consultation "Tackling Homelessness Together" and what we think are the most important changes that would help reduce the growing problem of homelessness.
Added on 14th June 2019 |
People living in a new affordable housing development chatted to their local MP about how they are settling in when he paid a visit to the site. Leicester East MP Keith Vaz met two families during his visit to our Green Lane Road development, which has transformed an unsightly disused factory into a sleek and modern residential neighbourhood.
Added on 10th June 2019 |
Babies and children being treated at New Cross Hospital in Wolverhampton are benefitting from new play items and toys donated by generous relatives and friends in memory of our customer Alice Harris.
Added on 6th June 2019 |
Parading the streets of Birmingham over the bank holiday weekend, our colleagues joined this year’s Pride festivities, bringing the LGBTQ and wider community together in a rainbow of colour, culture and cheer.
Added on 5th June 2019 |
Providing the right support on the journey from homelessness back into the community was top of the agenda when Minister for Housing and Homelessness Heather Wheeler MP visited a Midland Heart housing scheme.
Added on 28th May 2019 |
Midland Heart brought together customers and MPs at an event in Parliament to discuss the future of social housing in the Midlands. The reception at Portcullis House was the first time a Midlands housing provider has brought customers to the capital to address politicians directly about life as a social housing tenant.
Added on 21st May 2019 |
A family of five who live in one of our innovative “modular” houses are so in love with their home that they’ve been talking to the BBC about it. Modular houses combine a steel frame with traditional building materials to create a ready-made house that’s built in a factory in sections then assembled on site using a huge crane.
Added on 17th May 2019 |
Midland Heart’s Technology and Transformation team has been shortlisted at the national Housing Heroes Awards for their work developing technology for the organisation.
Added on 17th May 2019 |
Customers and colleagues spent the bank holiday jumping from 1,300ft to raise money for Broad Meadow retirement scheme in Dudley. The team included the scheme’s manager, activities coordinator and one of the residents, with other residents.
Added on 15th May 2019 |
Midland Heart has teamed up with a leading UK housebuilder to create 1,000 new homes across the Midlands. The new partnership agreement with Countryside will see the homes built across the region over the next three years.
Added on 13th May 2019 |
Quality homes and giving tenants their say are important ingredients for a strong community, we told the National Housing Federation in our response to their "Great Places" report.
Added on 11th May 2019 |
Ada and Stan Yemm were first to pick up the keys and move into their new flat at Berryhill, and the sociable couple would go on to become true stalwarts in the life of the village.
Added on 8th May 2019 |
Berryhill Village was one of the first purpose-built, self-contained retirement villages to open in the country – and it has just celebrated its 21st birthday.
Added on 8th May 2019 |
Midland Heart has raised almost £28,000 over the past two years for Birmingham St Mary’s Hospice, our chosen charity.
Added on 3rd May 2019 |
Our first tenants have moved into their brand new homes at Station Road in the Leicestershire village of Bagworth. The all-affordable development is our first in a series of sites with Partner.
Added on 2nd May 2019 |
One of our retirement living schemes in Coventry is helping to tackle social isolation by throwing open its doors to the local community. We’re calling on people living in and around Bevan Court in Cheylesmore to join our residents for coffee mornings, gardening and other activities.
Added on 1st May 2019 |
Blogging to engage staff and improve internal communications has paid off for Midland Heart which has gained national recognition for transforming its intranet.
Added on 1st May 2019 |
With National Gardening Week getting underway on Monday, April 29, one of our housing schemes has begun work on breathing new life into its own garden.
Added on 26th April 2019 |
It’s National Gardening Week from Monday 29 April – Sunday 5 May and to celebrate, we want to see our customers’ gorgeous gardens! We’re running two competitions for our green-fingered customers with two £50 vouchers up for grabs – one for best scheme garden and one for best general needs garden – so that you can keep your back gardens blooming all through the summer.
Added on 24th April 2019 |
Added on 18th April 2019 |
An Easter bonnet parade, an egg hunt and getting to grips with a host of weird and wonderful creatures were on the menu for older residents and school pupils at Berryhill, Stoke-on-Trent.
Added on 17th April 2019 |
Midland Heart completed and handed over 450 new homes for the year April 1, 2018 to March 31, 2019, more than the target set at the start of the year.
Added on 11th April 2019 |
Sometimes things don’t always go to plan, so giving our colleagues the right equipment when they’re out and about on their own is crucial in keeping them safe. We supply all of our lone workers with the Soloprotect Identicom devices. Before each visit, they leave a message stating their location and can raise an alarm if they are in danger. We also provide colleagues with personal safety training to ensure they know what to do if they have concerns about a situation
Added on 9th April 2019 |
Read our response to think tank The Smith Institute, who are looking at how we can build more affordable homes.
Added on 8th April 2019 |
A group of residents at a Wombourne housing scheme have been taking an innovative approach to improving their own lifestyle and wellbeing.
Added on 3rd April 2019 |
We have lots of ways for customers to get involved at Midland Heart and are always looking for new people to take a fresh look at the homes and services we provide to you. Our dedicated Customer Scrutiny Team works with a group of involved customers to help shape and improve the work we do. From piloting new services to mystery shopping, there is something for everyone depending on your interests.
Added on 2nd April 2019 |
Votes from customers, visitors, volunteers and onsite staff have earned two Midland Heart retirement living schemes top rankings in the Elderly Accommodation Counsel’s Housing for Older People Awards 2019.
Added on 28th March 2019 |
Anti-social behaviour and crime has serious impact on a local community and causes misery for residents and businesses. We work hard to try and resolve issues and, where necessary, take legal action through the courts.
Added on 19th March 2019 |
Today is a big day for customers moving to our Berry Close development at Market Harborough - as well as for our newest project development manager.
Added on 19th March 2019 |
We need a more astute method of assessing need that supports our ambition and properly meets the needs of the diverse communities and economies across the UK - read our full response to the technical planning consultation here.
Added on 11th March 2019 |
New homes on disused allotment plots at Aylestone, Leicester give nod to land's horticultural heritage.
Added on 6th March 2019 |
Find out why Midland Heart is proud to be sponsoring this event during LGBT History month.
Added on 21st February 2019 |
It won’t be long until your council tax bill for 2019/20 will arrives on your doormat. But have you checked if you are eligible for a discount?
Added on 20th February 2019 |
Agencies work in partnership to provide services to support homeless men and women in Birmingham.
Added on 19th February 2019 |
Thanks to Midland Heart wrapping up a substantial grant for insulating properties, hundreds of our tenants can look forward to lower electricity bills - and warmer homes.
Added on 15th February 2019 |
Residents at one of our retirement villages and children from a local primary school hit the airwaves today to talk about what love means to them.
Added on 14th February 2019 |
New agreements to replace part of Midland Heart’s vehicle fleet are motoring ahead with our in-house maintenance team taking delivery of 55 shiny new vehicles for April 1.
Added on 12th February 2019 |
We’re sharing the love by handing over the keys to the first four affordable rent houses to be completed on the Ellis Gardens development at Newton, near Rugby.
Added on 12th February 2019 |
Andrew Lewer, MP for Northampton South, recently visited Oasis House to see for himself the facilities we provide and the work we do in collaboration with partner agencies, and has written very positively about his experience.
Added on 8th February 2019 |
A Midland Heart tenant, one of the so-called Windrush Generation, has finally had an entire £100,000 ‘debt’ written off after a lengthy battle with government departments to prove he has a right to live in the UK.
Added on 7th February 2019 |
Hope, Midland Heart and Northampton Borough Council have been working together to find alternative accommodation for the Hope Centre currently based at Oasis House.
Added on 7th February 2019 |
West Midlands Police and Midland Heart have taken joint steps towards tackling issues of crime and anti-social behaviour associated with a property in Handsworth that have caused misery to the local community.
Added on 4th February 2019 |
Midland Heart is to create 29 apartments for the over 55s on the site of a disused hostel and a block of flats in Lichfield.
Added on 29th January 2019 |
Flexibility is key to help Julia Bailey manage a busy work life with a hectic home schedule. Julia, HR Shared Services Manager, manages a team who deal with HR queries from colleagues across Midland Heart. If she didn’t have enough on a plate, Julia is also mother to three young children.
Added on 28th January 2019 |
Midland Heart will be replacing more than 1,600 kitchens and bathrooms in its properties across the Midlands region in the year ahead. This week Chief Executive Glenn Harris met some of the tenants who are getting brand new kitchens and bathrooms.
Added on 25th January 2019 |
Dozens of students at schools across the Midlands have benefitted from working with more than 30 volunteer mentors from Midland Heart since the housing association joined an innovative Prince’s Trust programme to empower young people.
Added on 24th January 2019 |
Added on 22nd January 2019 |
Read how more than 100 of our customers have helped us shape our response to the Government’s Social Housing Green Paper proposals on involving, engaging and empowering social housing residents.
Added on 17th January 2019 |
Andrew Lewer, MP for Northampton South, recently visited Oasis House, our purpose-built development for homeless men and women in the town. He says it is unlike any hostel he has visited and gives people a real opportunity for a fresh start.
Added on 14th January 2019 |
We are really pleased to be awarded the Disability Confident Employer status by the Disability Confident Scheme, during UK Disability History Month.
Added on 13th December 2018 |
There is no typical day in the life of a fire risk assessor for Midland Heart and with a patch stretching across the Midlands region and around 90 assessments a month for the two-strong team, no two days bring the same challenges. We caught up with Fire Risk Assessor, Steve Martin, to find out more.
Added on 7th December 2018 |
Don’t turn to predatory loan sharks to solve your Christmas money worries this year. The Stop Loan Sharks project has launched a national campaign to raise awareness of illegal money lenders and provide guidance on where help can be found.
Added on 5th December 2018 |
Midland Heart and contractor Lovell are celebrating providing 1,000 tenants with brand new kitchens in their homes. The major milestone is part of the housing association’s £multi-million programme of refurbishment across the Midlands region.
Added on 28th November 2018 |
Our new Executive Director of Finance and Information, Anna Simpson, has now started in her role at Midland Heart. She brings with her a wealth of experience in the housing sector, having previously been Group Director of Finance & Company Secretary at Bedford-based Grand Union Housing Group.
Added on 27th November 2018 |
We have recently responded to a government consultation supporting calls to provide longer term tenancies in the private sector as we believe this offers tenants more security and understand the role longer tenancies play in creating genuinely balanced communities.
Added on 27th November 2018 |
We spoke to our Restorative Justice Co-ordinator, Sacha Johnson, to find out what it’s like to help customers to resolve their conflicts.
Added on 23rd November 2018 |
Children at Shoemaker Court in Rushden, Northamptonshire got the chance recently to find out about pet ownership.
Added on 22nd November 2018 |
Trlok Janagal explains the elements of his role as a case officer, and about one of his most rewarding cases
Added on 22nd November 2018 |
Shadow Housing Minister Melanie Onn MP had opportunity to talk to Midland Heart customers about their past experience of homelessness during a visit to the leading Midlands housing association.
Added on 22nd November 2018 |
We have updated our free data visualisation tool with the full results from the Homes and Communities Agency's (HCA) Statistical Data Return for 2017/18 published this autumn.
Added on 22nd November 2018 |
Baljinder Kang, newly appointed executive director of HR and learning talks about how taking the DIB pledge demonstrates their commitment.
Added on 15th November 2018 |
Working within the Money Advice team, you can see people at their lowest. Whether it be low income, benefit delays, sanctions, benefit cap or debt.
Added on 12th November 2018 |
Moody's has upgraded Midland Heart’s credit rating to A1 from A2, with stable outlook.
Added on 9th November 2018 |
Residents and members of the day centre at Bushfield Court, Bilston knitted over 450 poppies for the display and for sale, with proceeds going to the armed forces charity The Royal British Legion.
Added on 5th November 2018 |
Customers at Shoemaker Court, Rushden were in for a treat (not trick!) this Halloween as their annual Halloween party was taken over by Hogwarts’ wandering workshop! Children (Muggles) were invited to the workshop via hand delivered parchment from Hogwarts and were told to dress to impress.
Added on 31st October 2018 |
The first residents are moving into their new affordable homes at Glebelands Park in Ashton Green, Leicester.
Added on 23rd October 2018 |
A disused industrial site in Leicester has been given a smart new lifestyle with more than 80 high-quality homes provided by Midland Heart in partnership with Countryside Partnerships East Midlands.
Added on 18th October 2018 |
If you have debts, it is important to understand the difference between bailiffs and debt collection agencies.
Added on 15th October 2018 |
Finance staff at Midland Heart are adding to the leading housing association’s recent tally of achievements after being shortlisted for an award of their own. The team is up for the Not for Profit Team of the Year in the 2019 West Midlands Finance Awards.
Added on 4th October 2018 |
An all-affordable housing scheme in Nuneaton being delivered by Midland Heart and developer Partner has been shortlisted for two Insider Property Awards, West Midlands.
Added on 4th October 2018 |
#HousingDay, the 24-hour social media event to celebrate the positive impact of social housing on millions of tenants, is taking place on Wednesday 10 October.
Added on 3rd October 2018 |
Midland Heart has signed a major deal with University College Birmingham that will see the housing association’s future leaders and managers enrolled on to apprenticeships.
Added on 2nd October 2018 |
Professor Farnell, who passed away after a battle with cancer, was the founding chair when Midland Heart was established in 2006. In his academic life, Richard was a professor of neighborhood regeneration at Coventry University, where he taught urban studies and town planning.
Added on 28th September 2018 |
Losing a husband, wife or civil partner is a difficult time that many people are unprepared for, but if you find yourself in this situation you may be able to claim bereavement benefits to ease some of the financial stress.
Added on 21st September 2018 |
The first roofs are on at our all-affordable housing development at Bagworth, near Leicester.
Added on 20th September 2018 |
Midland Heart's Executive Director of HR and Learning has been named one of the Most Influential HR Practitioners in the country.
Added on 19th September 2018 |
We are proud to be supporting Gas Safety Week 2018, taking place 17– 23 September.
Added on 14th September 2018 |
Our payroll team has transformed over the past two years and now all the hard work has paid bonus by being shortlisted for a national top team award.
Added on 31st August 2018 |
Midland Heart is teaming up with Partner Construction on a proposed new all-affordable development of 131 homes in Burton-upon-Trent - the local community has the chance to find out all about it.
Added on 30th August 2018 |
Residents of St Crispin's at Duston, Northampton are paying tribute to those who fought in WWI and have created a special garden at their home.
Added on 20th August 2018 |
We've welcomed our first tenants to affordable rent housing built on a disused allotment site in Leicester
Added on 16th August 2018 |
When an application for a UK passport turned into a £100,000 nightmare for an elderly tenant, Midland Heart battled bureaucracy to help him win his case.
Added on 14th August 2018 |
A happy coincidence lead to Nazush being able to put her Aspiring Manager training into practice.
Added on 13th August 2018 |
To mark World Environment Day, our partners, Fortem, came up with a great idea to litter pick in a nominated Midland Heart Community.
Added on 9th August 2018 |
The St Mary’s Road site is among a number of exciting new developments in the pipeline between leading housing association Midland Heart and Derby-based developer Partner Construction Ltd.
Added on 7th August 2018 |
Two residents of St Dominic's Court in Stoke-on-Trent celebrated big birthdays recently with parties for friends and family.
Added on 6th August 2018 |
We are very pleased to have appointed Anna Simpson to the role of Executive Director of Finance and Information at Midland Heart.
Added on 2nd August 2018 |
Here at Midland Heart, we are always on the lookout for highly skilled, multi-trade operatives to join our maintenance team, Property Care.
Added on 16th July 2018 |
Birmingham Foyer joins the West Midlands Combined Authority Mayor's Community Weekend.
Added on 11th July 2018 |
How one of our adapted homes on the new Leicester development at Wolsey Island has changed the lives of a young family.
Added on 5th July 2018 |
Our Floating Support Team for young people aged 16-25 has netted thousands of pounds worth of charitable funds to help them realise their dreams.
Added on 29th June 2018 |
New non executive director Chris West is impressed by one of our new developments currently being built in the East Midlands
Added on 28th June 2018 |
Added on 26th June 2018 |
Now that the warm, light evenings are with us and the summer holidays are fast approaching, barbecues are beginning to sizzle! But behind the bangers and burgers, summer fun has a serious side and it is important to take extra care with lighting barbecues.
Added on 25th June 2018 |
This week we have successfully hosted our first ever MP forum, to talk directly to MPs about what more can be done to help us build more affordable homes.
Added on 21st June 2018 |
We have appointed Abigaile Bromfield to help us realise our ambition to invest £450m over the next five years on providing new affordable housing
Added on 18th June 2018 |
Carers Week is designed to recognise the contribution that carers make to families and communities across the UK. The week, which runs from 11-17 June, also aims to bring awareness to the challenges which carers face.
Added on 15th June 2018 |
We are supporting the Government’s aim to build integrated communities and agree that housing policy has an important role to play.
Added on 15th June 2018 |
On Saturday 9 June, our Rangers and Place team joined Moseley Litter Busters, local councillors, Accord and local residents for a spring clean in Moseley.
Added on 13th June 2018 |
We are aware that some of the communal gardens have not been maintained in line with the planned schedules. Our Contractors are aware of this issue and have additional workers out on site and are committed to bring the planned grass cutting and maintenance up to date as soon as possible.
Added on 5th June 2018 |
Our Human Resources team is celebrating being shortlisted for a prestigious national people management award for the second year running.
Added on 5th June 2018 |
Families are starting to move into their new homes on the first of three Midland Heart developments that will provide much-needed housing and regeneration in Leicester.
Added on 5th June 2018 |
Parading the streets of Birmingham this bank holiday, Midland Heart colleagues and customers joined this year’s Pride festivities, bringing the LGBTQ and wider community together in a rainbow of colour, culture and cheer.
Added on 29th May 2018 |
We have responded to a review of national planning policy known as the National Planning Policy Framework (NPPF), calling for Government to be more ambitious in their reforms.
Added on 17th May 2018 |
Children living at Shoemaker Court get up close and friendly with a host of exotic creatures not normally encountered in Northamptonshire.
Added on 15th May 2018 |
Tenants nestle into Mons Hill - our latest clutch of affordable homes to complete - built in an enviable location next to one of Britain's most important geological sites, the Wren's Nest National Nature Reserve
Added on 8th May 2018 |
Comparing gas and electric providers and deals regularly can help you to make sure you are getting the most out of your money. With British Gas and EDF announcing price rises to some of their tariffs, now couldn’t be a better time to do a comparison!
Added on 4th May 2018 |
Smoking in the single biggest cause of accidental fires in the home and a third of all deaths in fires in the home are caused by cigarettes. This is often down to careless behaviour, such as smoking in bed or not taking care after drinking alcohol.
Added on 26th April 2018 |
One of our “Cinderella” services is celebrating an amazing first year of operation having collected over 400 tonnes of waste including 174 fridges, 178 mattresses and 63 vehicle tyres.
Added on 25th April 2018 |
A strong commitment to social values helped Fortem win their initial contract for repairs and void maintenance at our properties in the east and south Midlands.
Added on 25th April 2018 |
We are supporting the Government’s ambition to simplify the housing sector’s system for residents who have complaints about their home – and are taking part in a national review looking at a number of options.
Added on 19th April 2018 |
Our housing management service - made up of the Customer Hub, People Team and Place Team - has been shortlisted for a national Housing Heroes Award 2018. We are among eight organisations across the UK in the running for best customer service and the winner will be announced in June.
Added on 12th April 2018 |
Together with our partners in Wolverhampton, we recently worked to resolve problems with anti-social behaviour at two of our properties that caused misery for the local community.
Added on 6th April 2018 |
It may be the last month of spring, but there's still time to squeeze in a final spring clean. Clear the clutter that may be blocking your escape routes and make sure your family, guests and loved ones know how to get out, stay out, and call 999 in the event of a fire.
Added on 5th April 2018 |
Our priority is to keep you safe and we want to reassure you that we take fire safety very seriously. So, what are we doing to ensure the safety of you and your family?
Added on 4th April 2018 |
Midland Heart have appointed Glenn Harris MBE as their new Chief Executive Officer.
Added on 28th March 2018 |
Commons Speaker John Bercow MP praised our innovative Stafford project Eagle House on a visit to the town to see for himself initiatives to help homeless people and rough sleepers.
Added on 28th March 2018 |
Local residents have chosen the name Martineau Road for a new development built in Birmingham by Midland Heart and Westleigh Partnership Homes.
Added on 27th March 2018 |
Our staff have taken part in a host of activities to help raise money for local charity, Birmingham St Mary’s Hospice.
Added on 22nd March 2018 |
Glenn Harris MBE, Executive Director of Corporate Resources at Midland Heart recently spoke at the Housing Finance conference.
Added on 15th March 2018 |
It is easy to buy electrical items and furniture cheaply, but do they meet the British Safety Standard?
Added on 7th March 2018 |
As National Apprenticeship Week gets underway, we’re celebrating the fantastic success of five of our apprentices who have graduated to permanent roles with us.
Added on 5th March 2018 |
You may be entitled to a cold weather payment paid by the DWP if you receive a qualifying benefit and the average temperature in the area where you live is recorded as, or forecast to be, zero degrees or below for seven consecutive days.
Added on 2nd March 2018 |
Young people living at our supported housing project The Foyer have had the opportunity to work with Birmingham Opera Company
Added on 1st March 2018 |
The following appeared in 24 Housing, giving an insight into Director of HR, Bal Kang's usual working day.
Added on 1st March 2018 |
Last year, we brought together our teams that work on bulky waste removal (flytipping) and fire detection/emergency lighting. This team is now called Rangers.
Added on 23rd February 2018 |
A number of our customers have met with or been contacted over the phone by a company who are offering to help customers with Right to Buy.
Added on 22nd February 2018 |
On Friday 16 February, 18 of our courageous staff took part in Birmingham St Mary's Hospice annual Fright or Flight event.
Added on 21st February 2018 |
Alongside other leading housing organisations, Midland Heart has provided key evidence to help make the case for improved housing options for older people,
Added on 15th February 2018 |
The Families Team at Midland Heart has raised over £16,000 to help some of the region’s most vulnerable families following cuts to local budgets.
Added on 14th February 2018 |
Birmingham City Council’s cabinet member for housing has had a chance to tour an £8.2m housing scheme in the East of the city.
Added on 14th February 2018 |
At Midland Heart, we know that it benefits everyone to talk about mental health. That’s why we celebrated Time to Talk Day on Thursday 1 February.
Added on 9th February 2018 |
Candles, incense sticks and oil burners contribute to a number of fires within homes. Here are some tips to ensure you don’t get caught up in the heat of the moment.
Added on 1st February 2018 |
This week marked the end of the Government’s latest consultation over plans to change the way supported housing is funded in England. Here we take a brief look at the issues at stake for Midland Heart and our residents.
Added on 24th January 2018 |
Over the festive break our teams joined forces with Coventry City Council and local residents to clear up the area around Cash’s Lane and Kirby Close.
Added on 10th January 2018 |
Following the festive period, you may have an increased amount of rubbish in your home which could be a fire hazard if not stored correctly.
Added on 3rd January 2018 |
A number of Midland Heart schemes have decked the halls to get their residents in the festive spirit this Christmas.
Added on 21st December 2017 |
Leicester MP Keith Vaz has visited the site of a new housing development in his constituency, which will bring new affordable homes close to the city centre.
Added on 20th December 2017 |
Over 200 gift packs containing essential items have been donated to support those people who have a roof over their head but are still homeless in Birmingham this winter.
Added on 13th December 2017 |
Three new faces have joined our non-executive board, including Birmingham-based chartered surveyor, Mina Parmar.
Added on 13th December 2017 |
Added on 13th December 2017 |
The festive period can present extra fire hazards in your home. To stay safe in your home and reduce the risks of fire, please consider our advice.
Added on 12th December 2017 |
We are pleased to announce that we have secured a £14million facility loan from local relationship bank Handelsbanken, part of which will be used to build 95 new homes for private rent in Leicester.
Added on 7th December 2017 |
Our Customer Hub been awarded the 'highly commended' accolade in the Employee Engagement category at the Verint Engage EMEA Annual Customer Awards 2017.
Added on 6th December 2017 |
A local ward Councillor has been for a sneak preview of new homes being developed on the site of the former international school in Birmingham.
Added on 6th December 2017 |
You could get £140 off your electricity bill for winter 2017-18 under the Warm Home Discount Scheme.
Added on 4th December 2017 |
Ruth Cooke will be leaving Midland Heart at the end of the financial year to take up the role of Group Chief Executive of Clarion Housing Group.
Added on 3rd December 2017 |
From December, we will be working with new contractors to deliver environmental services for our schemes, and our customers have been instrumental in deciding who they would be.
Added on 30th November 2017 |
This week is Restorative Justice Week, we would like to share a case study on the impact of Restorative Justice practice in housing
Added on 22nd November 2017 |
We have updated our free data visualisation tool with the full results from the Homes and Communities Agency’s (HCA) Statistical Data Return published on 24th October 2017.
Added on 16th November 2017 |
One of our Kings Norton residents received a special birthday wish on Armistice Day.
Added on 16th November 2017 |
Midland Heart has been awarded the Customer Service Excellence Standard for putting their customers at the heart of their service.
Added on 14th November 2017 |
Alongside other agencies in Birmingham, we are calling on members of the public to download the StreetLink app this winter.
Added on 14th November 2017 |
Our People Team have recently undergone training to make them more aware, and for them to help resolve hate crime.
Added on 16th October 2017 |
A street on a new housing development in Tile Hill, Coventry has been named after a local stalwart who supported individuals with learning disabilities throughout his life.
Added on 11th October 2017 |
We are proud to have joined forces with Safetynet Security Group to provide a quality and reliable security service within the local community.
Added on 9th October 2017 |
One of our customers has celebrated her 100th birthday in style with a big party at Bevan Court, our sheltered housing scheme in Coventry.
Added on 5th October 2017 |
We are very excited to have teamed up with University College Birmingham (UCB) to develop a bespoke programme to inspire the our future managers.
Added on 5th October 2017 |
We are delighted to announce that our HR team have scooped a top prize for this year’s industry leading 2017 CIPD People Management Awards.
Added on 27th September 2017 |
Our chief executive officer (CEO), Ruth Cooke, has been short-listed in this year’s prestigious ‘Businesswoman of the Year’ awards.
Added on 26th September 2017 |
Our £2.5million affordable housing scheme in Nuneaton has officially opened for business six months early, providing essential homes to local residents looking to get onto the housing ladder.
Added on 25th September 2017 |
Our customers are at the centre of everything we do. When you contact us, we want to give you the most efficient and effective service possible. To help us do this, our Hub opening hours are now 8:00am – 6:00pm.
Added on 22nd September 2017 |
A key member of our staff has been recognised in HR Magazine’s annual Human Resources (HR) Most Influential list.
Added on 21st September 2017 |
There is a fine line between anti-social behaviour and relatively minor disputes among neighbours but we want to send a clear message to customers that anti-social behaviour (ASB) will not be tolerated at Midland Heart.
Added on 19th September 2017 |
Gas Safety Week, which runs 18-24 September, aims to raise awareness of gas safety and highlight the importance of taking care of your gas appliances.
Added on 18th September 2017 |
Keen golfers have swung into action to help raise essential funds for Midland Heart’s homeless and outreach services in Birmingham.
Added on 6th September 2017 |
Midland Heart will be supporting West Midlands Fire Service Fun Day at Highgate Fire Station. With the community fire station serving many Midland Heart homes, our Money Advice team will be there and on hand to offer debt, benefit and budgeting advice to customers who need support with their finances.
Added on 21st August 2017 |
Your feedback is an important part of helping us choose our priorities for 2018/19. We want to focus on the things that matter most to our customers and we need your help to do this.
Added on 17th August 2017 |
Contractors in Birmingham have pledged their support for local rough sleepers by purchasing and donating essential personal items.
Added on 15th August 2017 |
Customers at our older person’s scheme in Melksham are celebrating after a clean sweep at the 2017 Melksham in Bloom competition.
Added on 14th August 2017 |
Our Development team has been short-listed in two category's at this year’s Inside Housing Development Awards.
Added on 9th August 2017 |
Midland Heart will be partnering with City of Wolverhampton College to provide our existing workforce with the opportunity to learn additional skills to achieve the new Property Maintenance Operative Standard.
Added on 8th August 2017 |
An innovative project that places homeless people into permanent accommodation and then provides a programme of support to help them to get their life back on track is about to launch in Stafford.
Added on 28th July 2017 |
Former rough sleepers in Birmingham have received a kind donation of pet food and toys for their four legged friends.
Added on 28th July 2017 |
Our free Money Advice Service has helped 1788 tenants across the Midlands save £1.75m in debt savings over a 12 month period as part of a drive to support people struggling with debt.
Added on 27th July 2017 |
Midland Heart CEO Ruth Cooke explains how HAs are best placed to support some of the most disadvantaged communities.
Added on 26th July 2017 |
Birmingham City Council have launched a Rough Sleepers Task Force to bring key organisations together to address city centre rough sleeping.
Added on 13th July 2017 |
This week, the Customer Hub are celebrating their first successful year.
Added on 4th July 2017 |
Five apprentices are learning the tricks of the trade on a housing development in Coventry.
Added on 27th June 2017 |
Wednesday 21st June marks the annual Reserves Day where Army Reservists raise awareness of their roles by wearing their uniform in their civilian life.
Added on 20th June 2017 |
Midland Heart have chosen independent charity Birmingham St Mary’s hospice as their new charity partner for 2017-18.
Added on 16th June 2017 |
Following the tragic fire at Grenfell Court in Kensington, London, yesterday, a number of customers have contacted us for advice and reassurance.
Added on 15th June 2017 |
Midland Heart’s plans to re-develop three large sites across Leicester City as part of a £58m regeneration scheme, has been Highly Commended in the Deal of the Year category at this year’s Insider West Midlands Residential Property Awards.
Added on 9th June 2017 |
Midland Heart’s human resources department has been shortlisted for the 2017 CIPD People Management Awards, considered among the most prestigious awards in the HR profession.
Added on 6th June 2017 |
You might have noticed that we’ve updated the look of our website and other materials across the Midland Heart brand.
Added on 2nd June 2017 |
As a result of a recent business re-structure we have formed our new Operations Committee which will play an important role in delivering good governance in Midland Heart.
Added on 1st June 2017 |
Mr Bassi and his wife Mrs Kaur are one of the first families to move into a new modular-build property in Foleshill Coventry.
Added on 30th May 2017 |
Midland Heart is celebrating after scooping the award for Best Tenant Support Advice Programme at this year’s Housing Excellence Awards.
Added on 26th May 2017 |
An £8.2m housing scheme in Birmingham is set to transform the site of a former international school bringing high-quality affordable homes to the Shard End area of the city.
Added on 24th May 2017 |
A sewing group set up in one of our residential homes has stitched their way to international success to help young women, dogs and residents.
Added on 22nd May 2017 |
We have signed off a £5.8m deal to build 43-new affordable homes in Mons Hill, Dudley.
Added on 10th May 2017 |
Midland Heart’s plans to re-develop the site of a historic hosiery factory as part of a £58 million Leicester regeneration scheme has been recognised as a finalist in this year’s Insider Midlands Residential Property Awards.
Added on 2nd May 2017 |
Midland Heart is delighted to be named as finalist in two categories at this year’s Housing Excellence Awards.
Added on 28th April 2017 |
Two supported housing schemes in the heart of the Midlands have received a ‘Mitie’ makeover as part of the company’s contractual commitment to provide volunteers to support local community projects.
Added on 24th April 2017 |
Work has started on 84 new affordable homes on Kingfield Road in Coventry.
Added on 13th April 2017 |
Double birthday celebrations have got underway at one of our Birmingham housing schemes as it raises the roof to celebrate its 30th anniversary and the birthday of its very first resident.
Added on 6th April 2017 |
Midland Heart is embarking on its second expansion of its Property Care team after saving c.£3.5 million over four years.
Added on 5th April 2017 |
An ambitious housing project which aims to provide 395 new homes to three disused sites across Leicester has got off the ground following a £58M investment by Midland Heart and developer Westleigh Homes.
Added on 5th April 2017 |
Midland Heart have shown support for Defence personnel and their families by signing up to the Armed Forces Covenant.
Added on 23rd March 2017 |
A supported housing scheme in the heart of Birmingham has opened its doors to welcome dogs for the first time to enable homeless individuals who are sleeping rough to stay with their pets.
Added on 15th March 2017 |
A housing scheme in Birmingham has turned back time after a refurbishment to return it to its former glory.
Added on 13th March 2017 |
Past and present Apprentices at Midland Heart have been busy celebrating national Apprenticeship Week’s 10th anniversary by hosting a student speed dating event at our head office.
Added on 8th March 2017 |
Midland Heart has been named as a finalist in this year’s Housing Innovation awards.
Added on 1st March 2017 |
Following the recent windy weather, we are receiving a high volume of calls.
Added on 24th February 2017 |
Midland Heart have saved £3 million in the first year following the termination and re-tender of their gas servicing and installation contract.
Added on 13th February 2017 |
Midland Heart has won the ‘Most Innovative Housing IT System’ category at this year’s Housing Innovation awards for its proactive solution to address the impact of Universal Credit by introducing a new phone dialler system.
Added on 10th February 2017 |
Work has finished on our c.£2.5m housing development in Loughborough bringing much needed, affordable new homes to the area.
Added on 3rd February 2017 |
Work on our £4.2m affordable housing development in Coventry is gathering pace and is set for completion this summer.
Added on 27th January 2017 |
Added on 1st January 0001 |
This month Midland Heart has handed over 100 sets of house keys to customers moving on to new developments across the Midlands region.
Added on 1st January 0001 |
Added on 1st January 0001 |
We have teamed up with Women into Construction - an organisation connecting women with contractors and training agencies - to help tackle the gender imbalance in our property maintenance workforce.
Added on 1st January 0001 |
As part of our response to the social housing green paper we have supported calls to pilot dedicated 'housing courts' in the Midlands.
Added on 1st January 0001 |
