If you’re struggling to pay your rent it’s very important that you call us on 0345 60 20 540 as soon as possible.
We understand that you may need some extra help to manage your money from time to time. We can refer you to our Money Advice team who can give you guidance to help you to maintain your tenancy.
What is the Money Advice service?
Our Money Advice Team offers free and confidential advice to help you to manage your finances. They can help you work through any financial problems that you're having and find a solution that suits you.
There are many reasons why people fall into financial problems. Our advisors are experienced in supporting people who have faced a range of health, financial, welfare and personal challenges.
What support can your Money Advice team offer?
Our advisors will look carefully at your individual situation to offer the best way forward for you. They can help you to:
- Claim benefits
- Apply for reconsiderations
- Attend tribunals
- Resolve debt problems
- Challenge unenforceable debt
- Budget your finances
- Access foodbanks
Money management sessions
Our Money Advice team also run money management sessions which will provide you with the skills needed to manage your income and outgoings. The session lasts 3 hours and there will be tea, coffee and other refreshments available.
Topics covered on the day include preparing a personal budget, prioritising bills, opening a bank account and dealing with debts.
Who can use the Money Advice service?
Our Money Advice service is only available to our customers, this includes customers living in any of our homes or schemes.
Have a look at the video below to find out about one of our customers experiences using our Money Advice service.