Notifying us of the death of a tenant

If a customer who is named as a sole or joint tenant in a Midland Heart property passes away we need to know.  For some people it is more convenient to notify us online so we've developed this short form to provide that option.  If you'd like to contact us on the phone or in person that's fine too. 

In order to update our records, end the tenancy or manage a succession there is some information we need:

  • the name of the person who has passed away
  • the date on which the person passed away
  • the details of the executor, trustee or personal representative of the person who has passed away
  • a copy of the death certificate

Please note: We will need to see a copy of the death certificate in order to update our records. If you are unable to upload it at this time you can email it to contact@midlandheart.org.uk or contact us to discuss posting a copy.

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