Service improvements in your area

We take pride in the services that we provide to you and making sure that our homes are places where you want to live.

From time to time that means we carry out checks on our homes, complete planned maintenance and work closely with you to understand any improvements you think we could make.

We have carried out surveys with some of our residents to help us understand any current issues that we can work with you to resolve, thank you to those who have taken part.

Following your feedback at some of our schemes, we have written to tell you about some improvements we want to make to where you live.

Improvements taking place
Please note: dates are provisional and may change. We will contact you nearer the time with confirmed dates if we need to access your home.

  • Dunsfold Court

    Improvements

    When will the work begin?

    When will the work end?

    Installing a new door entry system

    25 November 2019

    13 December 2019

    New flooring in communal areas

    TBC

    TBC

    Improving the internal lighting

    25 November 2019

    06 December 2019

    Improving the external lighting

    25 November 2019

    06 December 2019

    Installing/updating CCTV

    25 November 2019

    13 December 2019

    Internal communal decoration

    TBC

    TBC

    Perimeter fencing and gates

    09 December 2019 18 December 2019

    Improving the surface of the car park

    TBC

    TBC

    Improving the bin store

    TBC

    TBC

    Improving the boundary wall

    TBC

    TBC

    Improving the drying area

    TBC

    TBC

    Updating ironmongery on internal doors (could include letterboxes, door handles and/or door numbers)

    TBC

    TBC

  • Midwinter Court

    Improvements

    When will the work begin?

    When will the work end?

    Fitting new security doors

    30 January 2020

    31 January 2020

    Installing a new door entry system

    07 October 2019 18 October 2019

    New flooring in communal areas

    TBC

    TBC

    Improving the external lighting

    07 October 2019

    18 October 2019

    Improving the internal lighting

    07 October 2019

    18 October 2019

    Internal communal decoration

    TBC

    TBC

    Improving the windows

    TBC

    TBC

    Updating the ironmongery on internal doors (could include letterboxes, door handles and/or door numbers)

    TBC

    TBC

    Perimeter fencing and gates

    18 November 2019

    22 November 2019

  • Priory Court

    Improvements

    When will the work begin?

    When will the work end?

    Installing/updating CCTV

    14 October 2019

    22 November 2019

    Installing a new door entry system

    14 October 2019

    22 November 2019

    New flooring in communal areas

    TBC

    TBC

    Improving the external lighting

    14 October 2019

    22 November 2019

    Improving the internal lighting

    14 October 2019

    22 November 2019

    Internal communal decoration

    TBC

    TBC

    Improving the car park surface

    TBC

    TBC

    Updating the ironmongery on internal doors (could include letterboxes, door handles and/or door numbers)

    TBC

    TBC

    Improving the bin store

    TBC

    TBC

    Perimeter fencing and gates

    25 November 2019

    06 December 2019

  • 126-128 Hamstead Road
    Improvements When will the work start? When will the work end?
    New door entry system TBC TBC
    New flooring and decoration in communal areas TBC TBC
    Better outside lighting TBC TBC
    Improving the letterboxes TBC TBC
  • 32 Centenary Drive
    Improvements When will the work begin? When will the work end?
    Better inside and outside lighting TBC Wednesday 11 March
    New flooring and decoration in communal areas Wednesday 11 March Wednesday 8 April
    Replace the exit doors TBC Wednesday 11 March
    Upgrade the intercom system TBC Wednesday 11 March
    Replace the gates leading to the garden TBC Wednesday 11 March
    Improving CCTV coverage TBC Wednesday 11 March
  • Reeves Court
    Improvements When will the work start? When will the work end?
    Install a secure front door TBC Friday 20 March
    Install gates and fencing around the block TBC Friday 20 March
    Better outside lighting TBC Friday 20 March
    Improve both the bike and bin store areas TBC TBC
    New flooring and decoration in communal areas Monday 16 March Wednesday 8 April
    Temporary CCTV TBC Friday 20 March
  • 188 Hamstead Road
    Improvements When will the work start? When will the work end?
    A better door entry system TBC Monday 9 March
    Better inside and outside lighting TBC Monday 9 March
    New flooring and decoration in communal areas Tuesday 10 March Friday 27 March
  • 66 Gillott Road
    Improvements When will the work start? When will the work end?
    Better security door and door entry system TBC TBC
    Better inside and outside lighting TBC TBC
    New flooring and decoration in communal areas TBC TBC
  • 1-11 Heartlands Close
    Improvements When will the work start? When will the work end?
    Better inside and outside lighting TBC Monday 30 March
    Improved security at the door entry TBC Monday 30 March
    New flooring and decoration in communal areas Tuesday 31 March Friday 10 April
  • 41 & 43 Queenswood Road
    Improvements When will the work start? When will the work end?
    A better door entry system (41 Queenswood Road only) TBC Monday 30 March
    Better outside lighting TBC Monday 30 March
    New flooring and decoration in communal areas (41 Queenswood Road only) Tuesday 31 March Friday 10 April

Colour themes for your scheme

We need you to choose the colour theme for the communal areas of your scheme. Take a look here at the options and then complete the form below to let us know which theme you prefer.

On each option you will see two front door colours, you can choose the coloured door or the white door for the theme with all doors being the same colour depending on what option the majority of residents select. 


Please do let us know if your contact details have changed so that we can update our system and keep in touch with you during this work.