News

Annual Report 2
Our Annual Performance Report

We’re really excited to have published our Annual Performance Report for 2023/2024. This year's repo…

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Local level communication

Recently our My Scrutiny group completed a full project looking at how we communicate with our tenan…

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Meet Bob (Involved Tenant)

As part of National Involvement Week, we’re excited to shine a spotlight on our community of involve…

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Collecting your feedback

Making sure that we’re consistently monitoring and measuring your feedback and satisfaction is reall…

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Communication during repairs

Recently, our My Scrutiny group took a look at how well we keep you informed throughout the repairs…

Tenant Insight
Introducing Tenant Insight

To make sure we’re able to take on board your feedback and shape our services to suit your needs, we…

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Our new Involved Tenant group

we’re opening up a new tenant involvement group which will look at some of our back-office services,…

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Help improve your estate

If you’re passionate about where you live and want to help us keep your communal spaces safe and tid…

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The 5 areas of My Voice

Our Scrutiny team run a variety of different groups and projects, and with My Voice, there are 5 key…