Customer news

Latest News

  • Scotts House new look

    A mini makeover at one of our block of flats has been welcomed by residents who worked with our estates team to choose the contemporary new look.

    Added on 14th August 2020 |

  • Join our customer scrutiny

    Find out how you can get involved in helping us shape our services for customers - there are lots of different ways to join the team depending on the topics you are interested in and how much time you can offer.

    Added on 31st July 2020 |

  • Actions speak louder than words in scrutiny

    We listen to what our customers tell us about our services and use their feedback to change what we do. In the past two years more than 76 actions have been taken, or are being taken, following recommendations made by customers involved in our scrutiny activities.

    Added on 30th July 2020 |

  • Let's get virtual

    Our group of involved customers – who volunteer their time, skills and experience to help shape services for all our customers – have risen to the challenge of the new ways we are having to work.

    Added on 28th July 2020 |

  • National Scrutiny Week

    National Scrutiny Week gets underway today and we're highlighting the essential role our involved customers play in helping us shape services for the benefit of all tenants.

    Added on 27th July 2020 |

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