Customer News

Latest News

  • Keeping yourself safe

    Sometimes things don’t always go to plan, so giving our colleagues the right equipment when they’re out and about on their own is crucial in keeping them safe. We supply all of our lone workers with the Soloprotect Identicom devices. Before each visit, they leave a message stating their location and can raise an alarm if they are in danger. We also provide colleagues with personal safety training to ensure they know what to do if they have concerns about a situation

    Added on 9th April 2019 |

  • Making improvements together

    We have lots of ways for customers to get involved at Midland Heart and are always looking for new people to take a fresh look at the homes and services we provide to you. Our dedicated Customer Scrutiny Team works with a group of involved customers to help shape and improve the work we do. From piloting new services to mystery shopping, there is something for everyone depending on your interests.

    Added on 2nd April 2019 |

  • Julia's story

    Flexibility is key to help Julia Bailey manage a busy work life with a hectic home schedule. Julia, HR Shared Services Manager, manages a team who deal with HR queries from colleagues across Midland Heart. If she didn’t have enough on a plate, Julia is also mother to three young children.

    Added on 28th January 2019 |

  • Don't let loan sharks bite this Christmas

    Don’t turn to predatory loan sharks to solve your Christmas money worries this year. The Stop Loan Sharks project has launched a national campaign to raise awareness of illegal money lenders and provide guidance on where help can be found.

    Added on 5th December 2018 |

  • Hail Sir Geoffrey!

    Children at Shoemaker Court in Rushden, Northamptonshire got the chance recently to find out about pet ownership.

    Added on 22nd November 2018 |

  • Have you checked your heating?

    Many people run into problems with their central heating and boilers when they have not been used over the summer. There are a few things you can do to make sure that your heating works when you need it the most.

    Added on 21st November 2018 |

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