News

Repairs operative looking at a fuse box

Shared Ownership Repairs Shared ownership news 30/07/2026

Shared ownership repairs: Who’s responsible for what?

Find out what repairs your responsible for as a homeowner, and what we look after.

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Repairs operative looking at a fuse box

Repairs Emergency repairs 2026 03/02/2026

Taking care of your home, together

Confused about who looks after repairs? Use our handy repairs responsibility tool to get the answer.

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Boiler 2

Repairs Midland Heart App Gas Safety 2024 23/09/2024

Getting your boiler ready for winter

The colder months are fast-approaching, so it’s really important that you get your boiler ready, to…

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Repairs operative looking at a fuse box

Repairs Scrutiny Team Involved Tenants My Voice 2024 30/07/2024

Communication during repairs

Recently, our My Scrutiny group took a look at how well we keep you informed throughout the repairs…

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Repairs operative drilling a window

Emergency repairs Repairs Midland Heart App 2024 23/05/2024

Reporting repairs to us

We always aim to make sure everything is in working order in your home but if you need to report a r…

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Repairs Emergency repairs 2024 14/05/2024

It’s Water Saving Week

Water Saving Week is run by WaterWise and takes place this year from 13th – 17th  May. It highlights…

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Investing In You

Repairs Saving Energy Fly-tipping 2024 14/03/2024

Acting on your feedback

As we’re coming up to the next financial year, we wanted to share with you what we’re investing in b…

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Stacey Billington (2)

Repairs 2024 08/03/2024

Meet our Operative, Stacey

For International Women’s Day, we’ve spoken to one of our Operatives, Stacey, about what it’s like t…

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Appointments Allowing Access Repairs 2023 13/10/2023

We can't help if you're not home

Each month, we have over 400 missed appointments so it’s really important that you let us know as so…

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