News

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Getting your boiler ready for winter

The colder months are fast-approaching, so it’s really important that you get your boiler ready, to…

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Communication during repairs

Recently, our My Scrutiny group took a look at how well we keep you informed throughout the repairs…

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Reporting repairs to us

We always aim to make sure everything is in working order in your home but if you need to report a r…

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It’s Water Saving Week

Water Saving Week is run by WaterWise and takes place this year from 13th – 17th  May. It highlights…

Investing In You
Acting on your feedback

As we’re coming up to the next financial year, we wanted to share with you what we’re investing in b…

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Repairs 2024 08/03/2024

Meet our Operative, Stacey

For International Women’s Day, we’ve spoken to one of our Operatives, Stacey, about what it’s like t…

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Enter our app competition

To kick off 2024, we’re launching a new weekly prize draw which gives tenants who download our tenan…

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Have you tried our new repairs feature?

We launched our new repairs feature on our Midland Heart app a couple of months which means you can…

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We can't help if you're not home

Each month, we have over 400 missed appointments so it’s really important that you let us know as so…