New contractors for our environmental services

Reg Mitchell May17 Web4From December, we will be working with new contractors to deliver environmental services for our schemes, and our customers have been instrumental in deciding who they would be.

Five new companies; Pinnacle PSG, Idverde Ltd, John O’Conner GM Ltd, SJ Cleaning and Dovetail Group UK, will be taking up work such as communal cleaning, grounds maintenance and external window cleaning at our schemes for the next five years.

Some of our residents have been volunteering to act as ambassadors for their schemes and worked on selection panels throughout the procurement process. This follows customer feedback that they wanted to have more involvement in the procurement process.

Place Team Operations Manager, Tracey Rowe, said: “We are really pleased to have chosen these five companies to help us maintain our customers’ homes for the next five years. We look forward to working with them all.

“We are especially happy our residents have been involved. Over 100 customers have helped us directly with the process and we had over 1500 responses to our consultation in November 2016.  We have used the feedback to shape the services that these companies will provide to help our customers live comfortably in their homes.”

Find out more about our contractors and environmental services and how they help our customers.

30th November 2017 | 2017 | Customer News